TWG Tea Reviews

- Management is very profit-driven as they only care about themselves - Turnover in a particular department extremely high and you must be good looking to be able to get in. Shallow selection process. - Extremely weak HR team who don't have power to influence or lead; lack of communication between HR & rest of the company. For eg, no bonus because of covid, but for 2 years there have been no formal announcement about it, always leaving us to find out at the end of our supposed bonus month. - Promotion and increment can be at any time of the year with no real appraisal process. It's evident that if you are in the clique or if you're close to the manager, you just do the bare minimum and get promoted almost every year. Those who actually do their work receive zero recognition. Managers unable to draw the line between friendship and professionalism. - If you're not part of the clique, chances are, you get bullied to do everything. - Not sure why there is no bonus when the company is doing very well. Taking advantage of the covid situation in my opinion. - Expect sexual harassment but there is no point going to HR about it as they will just transfer you out of the outlet and not tackling the root problem and the cycle repeats. - Systems and software are very old, outdated and slow. Company does not see the use in investing in them but expect you to adapt and do well. - No staff welfare

Management is unprofessional at best. They take everything personally, and always try to pit co-workers against each other, decaying the office culture. They see everyone as dispensable, and treat them as so. No increments, no career progression. No AWS. No profit-sharing. No commission for sales team, but with targets to hit. Sexism, racism and inappropriate talks permeate the company. Sexual harassment is not uncommon. Hiring is based on looks, height and figure, instead of merit. As an F&B company, it is not even GMP-certified. If customers ask for certifications and documentations, lying is part of the job. You are required to work on your off days, and attend company "parties" if not "your names will be noted down" (sounds very much like blackmail to me). Company will also scrutinise your log-in, log-out and lunch times.