TCOM Operator reviews

I have nothing bad to say

Management- Too much to say but here's the highlights: -Juggling too many projects at once leading to all of them being less than desirable outcomes. Operators catch the blame and repercussions. -I don’t want to say “lies”, but misinformation can be common. You sign a contract; they change the terms of the contract midway through. You sign a contract, but you are not a "contract" employee. You are given leave options, but when they get low on money those options go away. No paid federal holidays (just your regular pay). -As seen in other reviews, miscommunication. It is common for 3-4 different managers to push out conflicting information. When you bring it up to them, it still falls to you to contact each manager to figure out the "right" answer of the day is. If you need assistance from a manager, be prepared to hound them for answers and help, they aren't good at calling or emailing you back in a timely manner or completing your requests in the timeline they told you they would. (*See Juggling too many projects above). - General sense of disregard from Mgmt. It's no mystery, in the contracting game, there's no loyalty to the company because the company may lose the contract etc. It is often when companies de-prioritize the workers who fulfill the contracts that the lack of loyalty turns its head. I have yet to see a company lose people, even during bad times, when it looks out for its employees rather than mistreat them. Out of all that, I can say honestly, I am still grateful to have this job. I just wish management would realign their priorities and support the workers who perform the bulk of the work for your programs. Without us, there is no contract.