Does Superloop pay their employees well?

According to anonymously submitted Glassdoor reviews, Superloop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Superloop. This rating has been stable over the past 12 months.

How satisfied are employees working at Superloop?

57% of Superloop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superloop 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Superloop?

Customer Service Representative (9) , Business Development Executive (5) , Network Engineer (4) , Network Support Engineer (3) , Business Development and Telecommunication Support Executive (2) , Customer Service Representative (CSR) (2) , Engineer (2) , Software Engineer (2) , Technical Support Engineer (2) , VOIP Engineer (2) , telecommunication support executive (2)

What are the pros of working at Superloop according to real employee reviews?

"Great culture and team, all passionate about achieving great outcomes for the business" ((in 7 reviews)); "Good People," ((in 5 reviews)); "Good pay and options to earn more" ((in 4 reviews)); "forward thinking leadership team with ambition" ((in 3 reviews)); "It is a dynamic and agile culture, where leaders and team members at all levels are empowered to make a difference." ((in 3 reviews))

What are the cons of working at Superloop according to real employee reviews?

"Overly stressful, bigheaded managers, usless HR." ((in 4 reviews)); "Previous Operations Managers performance directly impacted offshoring of the contact centre and has numerous HR complaints, however provided with a promotion and hefty pay increase." ((in 3 reviews)); "Also salary increments are limited to a maximum of five percent annually and you must be in office three days a week (else you are not eligible for annual salary increments)." ((in 3 reviews)); "High staff turn over." ((in 2 reviews))

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Superloop

Superloop Reviews

3.5

57% would recommend to a friend

(101 total reviews)

Paul Tyler

69% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Culture and values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.0

Senior management

Superloop has an employee rating of 3.5 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superloop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews

5.0

9 Mar 2026

Great company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Innovative, growing and has potential.

Cons

Sometimes recognition is not that great for some teams.

2.0

15 Dec 2021

Not worth it

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hours are nice, holidays off

Cons

Seems like a very chill place to work but when they constantly stressed during the interview that it's pretty chill and everyone is nice, I should've seen the red flags. The owner is probably the most nit picky person I've ever met in my life and could find a thousand things you're doing wrong or that irritate her. There's blatant favoritism by upper management towards certain employees. They would constantly find things I was doing and berate me for it even though everyone else was doing it.

1.0

15 Jul 2018

Treat employees horribly

Service desk

Recommend

CEO approval

Business outlook

Pros

Their pay is regular. Location of the office is convenient

Cons

Very insecure management. Dont have good ideas you will get redundamt. Under resourced, overworked, pushed all decent people from acquisition companies out the door.

Viewing 1 - 3 of 101 Reviews

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Jobs at Superloop

Technical Product Manager - Wholesale Services, Smart Communities & New Developments

Technical Project Manager