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Sunright Tea Studio

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Sunright Tea Studio Reviews

3.7

63% would recommend to a friend

(84 total reviews)

55% positive business outlook

Sunright Tea Studio has an employee rating of 3.7 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

84 reviews
2.0
21 Mar 2022

Sketchy, Borderline Abusive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free tea/boba, central location (easy to access) with free(?) parking (2 hours, but I've never seen anyone get a ticket).

Cons

The company provides a single uniform (hat, shirt and apron) that employees are required to wear on all shifts and launder on their own time (this is really uncommon in cafes). If/when an employee quits, it must be washed and returned after your last shift. If you work four days a week and don't have free laundry, you can understand how this would quickly become an issue. The management harassed multiple employees to the point of panic attacks during their shifts, explicitly told employees not to talk to each other behind the bar, and one of the employees (at all times) was required to stand by themselves in the front of the store in case the customers-- who order on screens-- had any questions. Additionally, there are no tips at a place where the cheapest drinks are $6-7. The management (from the opening of the store in April 2021) gaslit employees who had covid safety-related questions, ie "Employee: Shouldn't we wear masks indoors?" "Manager: Why would we do that?" Employees' schedules changed without clear reasoning or any notice, affecting their week's pay. The store is cashless in a hub for international tourists, which created issues and deterred customers.

1.0
1 Dec 2021

Bad place to work

Recommend
CEO approval
Business outlook

Pros

Free drinks on shift, not too busy

Cons

Terrible management, dirty place lacking sanitation.

3.0
24 Oct 2021

Not Great Management

Recommend
CEO approval
Business outlook

Pros

Team members were really dedicated to their job. They all got along very well and were efficient with their service, given the extremely high volume that resulted from new popularity. The quality of their drinks was high and always used fresh ingredients that was mostly made in house. Their recipes were easy to follow. Owner was extremely nice.

Cons

Poor upper management. Given that it was a relatively new franchise, they did not have it together. Stores were inconsistent across branches and the management was not good. Manager was extremely controlling and would encourage feedback, but then actively deny or ignore any actual feedback given. They also lied to us about how they'd handle COVID cases within staff and they tried to be secretive about it, not to maintain confidentiality, but to keep the staff in the dark. Once I had to work a shift on a Saturday by myself because two employees were sent to get COVID testing at the same time. No other staff could fill in, and they refused to close the store.

Viewing 1 - 3 of 84 Reviews

Glassdoor has 84 Sunright Tea Studio reviews submitted anonymously by Sunright Tea Studio employees. Read employee reviews and ratings on Glassdoor to decide if Sunright Tea Studio is right for you.