Sumo Logic Reviews

3.6

61% would recommend to a friend

(559 total reviews)

Mark Ties

Not enough data to show CEO approval

45% positive business outlook

Sumo Logic has an employee rating of 3.6 out of 5 stars, based on 559 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sumo Logic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

559 reviews
2.0
18 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Lunch at HQ Decent product Healthy customers

Cons

1. The company added 300 people in the last year and removed 120+ people in May 2020 as part of the COVID layoff. The company could not sustain for 2 months of recession in the market. They made terrible decisions while hiring and made no thinking while laying off in the middle of COVID 2. The lay off in May 2020 was brutal. It was sad to hear that they let go off of people who was 8 months pregnant, people just out of parental leave, star performers in the team who were getting paid well, and anyone who did not play politics well. 3. The management team is very incompetent in inspiring the team. With IPO and exit offers in hand, the company has no hunger to do well. 4. I have heard and seen managers throwing people under the bus when questioned with mistakes. Managers are badly trained and HR is useless. I was called at 5:30 pm on few days to ask what I worked on when I worked from home. This happened to at least 5 of my colleagues. 5. Marketing and sales is dysfunctional: There are two head of marketing who can't work together and get anything done together. The sales are broken in the process. The SDR team can't meet even basic TOPO industry best practices numbers, the demand gen is a joke as the head of marketing sets up the KPIs and achieves them for CMO (It is actually a fraud about to explode) 6. The head of sales has no respect or regard for two heads of marketing. The CRO runs the show from roadmap to revenue to marketing. Every company all hands keynote and more than half the presentation is run by the CRO. The Engineering and other support function has no say 7. The PM group is broken. The obsession to compete with Splunk and Datagog has lost the customer-obsession. Good people have been removed from PM to special projects and the PM team has at best a year of road ahead. There is no vision or 3-5 years roadmap that was ever discussed or published 8. The company has acquired 3 companies and failed to integrate into the platform and productize it. Instead of focusing on strengths the company tried to cover up weakness and bought 3 companies and all of them have failed. The company and its new leaders are introduced as heroes who will save the company but all turned out to be incompetent leaders who could not even keep their key people around. 9. The sales and marketing burns through the resources every year. No regard for people. Unfortunately I could not see this before I joined. I wasted my time here. I don’t think I learned anything or made any good network. I am worse than when I joined in learning and confidence level 10. After spending years at Sumo Logic, I was laid off on a 10 min Zoom call with no empathy. My computer was bricked in a minute after the call and it was the midst of pandemic when I literally ignored my family for months to work hard and keep my job. The company will eventually have the same fate as they treated their employees in the time of crisis.

2.0
25 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Overall a decent place to work.

Cons

As a Software Engineer, one of the most important questions to ask a prospective employer is, "Can you tell me about the company culture." In light of recent events, I now believe the most important question to ask a prospective employer is, "how did your company handle the COVID-19 situation". Since I feel this is a crucial question I want to summarize how my employer Sumo Logic handled the situation. All Internship and New Grad offers rescinded with short notice. I believe this affected around 50 people. Bi-Monthly Town Hall meetings that went in-depth on the strength of the business and that Sumo Logic had easy access to cash reserves if needed. Then with no notice, a layoff that impacted close to 100 people. Managers and Directors had no say in the decision-making process. It seems they were not trusted to make decisions by the Executive team. I reached out to a few engineers affected by the layoffs; they were unhappy with the severance packages. I didn't get specifics, but it seems they were well below other Silicon Valley packages. I saw other companies go out of their way to help individuals on Linkedin; posts and shared lists of those affected became the norm on the platform. At the same time, the leaders at Sumo Logic stayed quiet; it was as if they wanted to hide the fact that sumo had a layoff. Overall, I feel that sumo is a decent place to work, but the leadership team handled the situation horribly and must do better if we are to hire strong engineering talent in the future.

1.0
8 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Sumo Logic's Log Data Analytics / Cloud Infrastructure Monitoring provides some value to it's customers and while not a new capability overall it was in a few ways unique, being subscription/cloud native/elastic but in the view of too many customer's and prospects not enough to warrant the cost. Also have to say, there are many very good individuals who contributed here.

Cons

As a long time veteran of enterprise software sales I can honestly say this is the most unethical organization I have ever encountered. Stated with no hyperbole, the churn in the sales organization was simply absurd; wildly unprecedented to my knowledge. It's also IMHO a most offensively "cult like" culture. In addition I witnessed a total commitment to unethical behavior in dealings with customers and salespeople alike. (The bait and switch was hard coded into the sales compensation plan by design and with intent specific to compensation on subscriptions). I could say more, but I'll end by saying I was actually a sales leader tracking 100% of quota but still felt it was 100% necessary to leave.

Viewing 1 - 3 of 559 Reviews

Glassdoor has 587 Sumo Logic reviews submitted anonymously by Sumo Logic employees. Read employee reviews and ratings on Glassdoor to decide if Sumo Logic is right for you.