employer cover photo
employer logo
employer logo

Suburban Collection

Is this your company?

Suburban Collection Reviews

3.7

59% would recommend to a friend

(208 total reviews)

David T. Fischer Jr.

75% approve of CEO

47% positive business outlook

Suburban Collection has an employee rating of 3.7 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Suburban Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

208 reviews
1.0
2 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Not a one Pro...

Cons

Horrible management team. A lot of hours for low pay. Management team will change pay plan at the drop of a hat and it won't be in the employees favor. Poor work environment and a bunch of negative people. Really awful company to work for. Very poor work life balance. I don't recommend for anyone to work for this company.

1.0
28 Mar 2017

Sales

Recommend
CEO approval
Business outlook

Pros

None that I can tell you about..they are not a company that is family oriented at all the only family that matters is the fishers ...

Cons

You are only numbers to them ..they pack you to death service bills are out of control...and management never sold cars

avatar
Suburban Collection Response
9y
Thank you for providing us with the valuable feedback. It's disappointing to read that your experience with Suburban is not consistent with the company vision and with what other reviewers have written. We recommend additional details be brought to the attention of the store General Manager.
1.0
21 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Nice facility, some employees are a joy to be around

Cons

I have worked in the auto industry for most of my adult life. I've pretty much always been in sales and one of the top performers at any place I've worked. In a sales environment, those who are the best and who work the hardest should earn the most. At Lansing exactly the opposite is true. The store has limited floor/walk in traffic so salespeople are largely dependent upon internet leads generated through the BDC department. The issue is that these leads are only provided to 3 people, all of whom have a long standing personal relationship with one of the managers. If you don't have this relationship which is based largely on xxx, you will literally starve and your income potential will be nil. starting new job soon This extreme bias permeates the staff and divides it largely along the lines of who is fed and who isn't. Income is skewered widely depending upon what clique you're in. After being there for a while I began to make inquiries. It seems like anyone who leaves there does so for the same reason, that it is literally the most unfair work environment they've ever been in. If you're looking for a service position or just about anything besides sales, it's a decent place to work. But if you're an automotive salesperson and rely upon your income to support your family, look just about anywhere else.

avatar
Suburban Collection Response
9y
Thank you for the feedback. It's encouraging to hear that there are some positives in your view of the company. We will certainly address the issues you've pointed out in the Cons section. Our goal is to provide a world class experience for our customers and our employees.
Viewing 1 - 3 of 208 Reviews

Glassdoor has 209 Suburban Collection reviews submitted anonymously by Suburban Collection employees. Read employee reviews and ratings on Glassdoor to decide if Suburban Collection is right for you.