employer cover photo
employer logo
employer logo

Suburban Collection

Is this your company?

Looking to do sales?, run away fast - Sales Associate Suburban Collection Employee Review

1.0
21 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Nice facility, some employees are a joy to be around

Cons

I have worked in the auto industry for most of my adult life. I've pretty much always been in sales and one of the top performers at any place I've worked. In a sales environment, those who are the best and who work the hardest should earn the most. At Lansing exactly the opposite is true. The store has limited floor/walk in traffic so salespeople are largely dependent upon internet leads generated through the BDC department. The issue is that these leads are only provided to 3 people, all of whom have a long standing personal relationship with one of the managers. If you don't have this relationship which is based largely on xxx, you will literally starve and your income potential will be nil. starting new job soon This extreme bias permeates the staff and divides it largely along the lines of who is fed and who isn't. Income is skewered widely depending upon what clique you're in. After being there for a while I began to make inquiries. It seems like anyone who leaves there does so for the same reason, that it is literally the most unfair work environment they've ever been in. If you're looking for a service position or just about anything besides sales, it's a decent place to work. But if you're an automotive salesperson and rely upon your income to support your family, look just about anywhere else.

avatar
Suburban Collection Response
9y
Thank you for the feedback. It's encouraging to hear that there are some positives in your view of the company. We will certainly address the issues you've pointed out in the Cons section. Our goal is to provide a world class experience for our customers and our employees.

Explore other reviews about Suburban Collection

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Competitive pay, good leads, overall good experience with management

Cons

From dealer to dealer inventory is sketchy especially on used cars

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good people and good environment

Cons

Hours are a little too long sometimes

See reviews by: Helpful|Rating|Date|All