StudyGate Reviews

3.9

79% would recommend to a friend

(26 total reviews)

82% positive business outlook

StudyGate has an employee rating of 3.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

26 reviews
1.0
30 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The site is great in earnings

Cons

It's a one-man show site managed by Mr Jacob. There is no room for offering your Ideas for improvement or even your thoughts. the management will always side with the client when a dispute is raised. the management can close your account anytime, forfeit your earnings no matter the amount the number of cancellations and refunds are limited to 3, you only get one subject per account. You wait for 14 days for a query to be approved, and within that period you live in anxiety the account can be closed if the client raises a dispute. if a client raises a dispute, the money can be put on hold till the client gets the results which can be several months while you aren't sure if the account will be alive or closed. the abrupt closure of the account without the utilisation of warnings and suspensions.

avatar
StudyGate Response
4y
Hi there, thank you for your feedback. We are committed to providing great earnings opportunities for our tutors as well as a supportive environment for them to thrive. There are a lot of false statements in this review and some partial truths too. I'd like to go through some of them 1 by 1 to set the record straight. StudyGate is not a one-man show site. Although I, Jacob, spend the majority of the time managing the site, there are other developers and administrators on the team. My main job is to recruit and enforce the refund policy, it's a very simple document: https://www.studygate.com/refund-policy. It's really important to be aware of the document if you choose to work on StudyGate. Next comment: the management will always side with the client when a dispute is raised. This is untrue. StudyGate guarantees payment for work delivered on-time, accurately, and completely. If students abuse the system, StudyGate will make it right for the tutor. Next comment: the management can close your account anytime, forfeit your earnings no matter the amount. We prefer to avoid this outcome if at all possible. The more common outcome is a delayed payout of 30-45 days after the account is closed. For more information: https://www.studygate.com/tutor-help-center/knowledgebase/warnings-and-suspensions/ Next comment: the number of cancellations and refunds are limited to 3. This is untrue, I'm not sure where you got this number, but we do offer multiple chances to talented tutors. Please keep in mind that refunds and cancellations don't just damage the tutor reputation, but the platform reputation. We're in the business of keeping customers happy. Next comment: you only get one subject per account. This is false: https://www.studygate.com/tutor-help-center/faq/tutor-faq/subject-approval/ If you are qualified we will issue additional subjects. As a tutor, it's your job to manage questions you are competent to assist with. With this strategy, there's very little work to worry about. We also have a dedicated tutor help center with lots of information for succeeding in this work: https://www.studygate.com/tutor-help-center/ Overall, please keep in mind that StudyGate answers to clients just like the tutors do. If tutors meet the standards set on the site, the experience will be profitable and lengthy. If tutors do not read the help center content and engage in work that does not reflect their area of expertise, I'd advise looking elsewhere for work. If you have further comments you would like to share or have a pending payment on a closed account that needs to be issued, I can be reached at jacobh@studygate.com to give you a timeframe for processing that. Thank you again for your feedback. We wish you well in your future work endeavors.
1.0
19 Mar 2024

pay your tutors

Recommend
CEO approval
Business outlook

Pros

good students with good pay

Cons

i heard they are not paying tutors. Tutors please confirm this. this site almost gave me a mental breakdown. bad support, i will not recommend anyone working for them. Hope they dont steal from the tutors eventually.

1.0
23 Oct 2022
Recommend
CEO approval
Business outlook

Pros

There is no pros which I have seen

Cons

I will suggest to people to do not work on this platform because they block account without any reason and tutor can ask they as many times but they don't reply. poor Support and service. they only listen to student. do not about tutors. money is everything for them. high commission rate.

avatar
StudyGate Response
3y
Hello, thank you for your feedback. StudyGate blocks accounts that do not follow company policy. For more on what can get an account closed: https://www.studygate.com/tutor-help-center/knowledgebase/warnings-and-suspensions/ Again, we appreciate your feedback on the platform and wish you well in future work pursuits.
Viewing 1 - 3 of 26 Reviews

Glassdoor has 49 StudyGate reviews submitted anonymously by StudyGate employees. Read employee reviews and ratings on Glassdoor to decide if StudyGate is right for you.