Stripe Reviews

3.7

60% would recommend to a friend

(1,325 total reviews)
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Patrick Collison

83% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
4 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).

Cons

- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.

4.0
6 May 2020
Recommend
CEO approval
Business outlook

Pros

* Stripe hires great people and you will love your co-workers * Benefits are great, even with pay and stock options not being what they used to be. Especially good for parents or expectant parents. * Great food in their really swanky office(s) * Flexibility for working from home regularly * Lots of self-taught learning opportunities, you'll definitely take on new skill sets

Cons

* No recourse for outright toxic management, to say nothing about mediocre or bad management * No feedback culture, very low scores on employee surveys each year. Umbrella reminders for employees to give each other feedback regularly but no enforcement for management to provide feedback to their reports. * Job expectations are extremely vague and seem to be left that way on purpose * Appear to be doing broad layoffs in preparation for IPO and likely to be able to hire in lower-pay employees, so make sure compensation seems worth it if you are given an offer * Removed unlimited vacation * Expectation that you self-teach skills not listed in your hiring responsibilities in order to "level up," minimal to no training offerings in those areas. Exceptions for technical/programming skills - skills like project management etc. are expected to be self-taught with absolutely zero guidance. * Basically no upward mobility, though parallel mobility is accessible to some. * Work/Life balance is only achievable if you are okay with mediocre performance reviews and the consequences thereof. Unspoken requirement to run yourself ragged if you want to get good performance reviews, though also apparently no actual way/route to ever meet standards for highest "levels" of performance. Top performers seem to burn out and need to take medical leave after a couple of years, for which they're often penalized, yet never meet highest performance levels according to performance reviews.

1.0
1 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Stripe will probably do very well in their public offering Onboarding is well organized Good documentation (but often very overwhelming)

Cons

No true sense of culture. Most of the people they're hiring now are likely joining mainly because they want a big pay out in the first year. Yes Stripe pays very well but that's because they're losing really good people who actually care about other people and have a sense of empathy. Their new comp structure and AVG (annual value grant) means that you will only get the most of out your comp in the first year BUT also means that it's going to be very competitive when it comes to performance. You have to basically dedicate your entire life to work in order to get a good performance rating. They try to sell this as "we pay for performance and reward good work." True, but that means you will have NO work life balance. No work life balance means that teammates don't support each other at all and it's very competitive. There's a TON of processes and hoops to jump through and many layers of people to get through in order to get anything done. It was really tough to see how one could make any significant impact, unless you'd already been there for 3+ years. Managers are overworked too so you really don't get much support from them either. Be prepared to be very isolated and work a ton if you want to join Stripe... For me, no amount of money in the world was worth that. Stripe is too much of a big machine now.

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Glassdoor has 1,502 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.