StoreHub Reviews

3.4

58% would recommend to a friend

(298 total reviews)

Wai Hong Fong

76% approve of CEO

54% positive business outlook

StoreHub has an employee rating of 3.4 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StoreHub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

298 reviews
1.0
30 Nov 2018

The company is not what it says it is

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office perks if you're into office perks. Some people seemed to enjoy the tennis table, but leadership didn't enjoy people taking time to enjoy the tennis table.

Cons

I've been with StoreHub for over a year. Let's break it down. The company brands itself as a friendly, exciting place to work that values you as an individual, lets you do meaningful work and provides an opportunity for growth. In reality, the company does exactly none of those things. Meaningful work doesn't get done. Except occasional good days. The rest of the time is spent on countless hours long meetings that are relevant to one department at best but are mandatory for the entire company. They also frequently happen after hours, and those are more mandatory than others. There's no opportunity for growth. The company will go out of it's way to underpay you. If the company ever does anything for you, you will be treated as though if you just signed a blood depth. No matter what performance you show after months of work, all you will hear is "We appreciate what you do, but we won't show it in any way." Promotions do not exist here. Your contribution will not be valued. The company "doesn't believe in bonuses" because it claims to have "above market standard" salaries, which is a flat out lie. Occasionally, the CEO throws around promises to award "exceptional performers" with stock options which (a) is a dumb thing to strive for if you know how stock options work and (b) an empty statement since CEO is unable to articulate what "exceptional performance" is. Instead you will be diverted to "your immediate manager" who also can't articulate it. Your expertise will not be taken into account. The CEO will often make "executive decisions" which override all the time and effort you put into the work >you were hired to do<. Your opinion won't matter, no matter how valid it is and how much it's supported by the rest of the team. The opinion of leadership is the only true opinion and it's always final, even if the person making the decision has literally zero expertise in the field. Your personal/family time and individual preferences will not be respected. Company likes to have various voluntary events. And by "voluntary" they mean "mandatory". Leadership heavily encourages herd mentality and forced culture building. "Everybody else has to do it, so you have to do it too. We don't care about your reasons and we don't care it's after hours". You will be "expected to work overtime" for free because "it's a startup". Which it isn't. StoreHub is not a startup, it's a business with a decent level of maturity, but it utterly refuses to act like one. Contracts do not have an overtime clause so you technically don't have to, but if you choose to prioritize your personal/family time, you will be slammed with guilt at every opportunity. Overall, StoreHub is a nice place for about the first 2 months, until you start noticing all of the above. Over the months I've been with the company, even the happiest and most hardcore believers burned out, got sick of it and left. In StoreHub you will work with some of the nicest people to work with ever and some of the worst people to work with ever at the same time. You will feel a lack of a certain direction, managerial incompetence in most departments (not all of them though) and ideas from leadership that amount and lead to nothing, but take up a lot of time and nerves that will go unappreciated. Everything described here will not apply to everyone, but choose carefully.

4.0
17 Sept 2019

Great company, not so great CEO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Storehub is a great place to work for someone that wants to learn and grow. The environment is a very open and challenging, so long as you have drive to succeed and do well, you will love this company. There are many people to learn from and most people are great to work with because they're helpful and always willing to lend a helping hand. Most of the leadership team are people you want to work with and work for. They care about you as an employee and as a person, and it shows in how they manage the teams. Most of us don't have to work with CEO directly so it is good.

Cons

I question CEO leadership. He doesn't seem like he care about people. We're just people doing a job for him nothing more. At our company party, CEO got really drunk and was pulling and grabbing on some of us which was inappropriate. He also throw up everywhere and people had to clean up after him with no apology after. This is my first job so I can't compare, but I didn't think this is how a leader should act.

2.0
3 Sept 2020

Avoid at all costs

Recommend
CEO approval
Business outlook

Pros

Nice office and people outside of the management are good people

Cons

During this MCO period, the leadership team and specifically our CEO exposed themselves to be focused on only one thing, results. Unfortunately at the expense of the employees well-being. People who worked so much during MCO had their work criticised and ridiculed in front of the whole company and called out by the CEO, CEO fought with our own vendors we partnered with and it was shown to the company that we were nothing but a means to an end for them. No appreciation for the work done, no consideration for how these troubling times can affect our physical and mental wellbeing, and they think that if they pay you, they can get you to do whatever they want no questions asked. They talk all the time about wanting the best of the best at StoreHub, but if you are the best of the best, and have your choice about which company to work for, I guarantee you StoreHub is far from it. Not only have senior leadership members left or resigned, but key people that were seen as high performers have also left. Why, because we know the leadership team doesn't care about anyone but themselves. If the leadership team and company are not loyal to it's people, especially in hard times like now, there's no way people should be loyal to them. For the leadership team and specifically for the CEO, you are only valuable if they can get something out of you, but after that you're discarded and the hard work you've put in before means nothing. CEO is the worst of all because he is a do as I say not as I do type of person. He says monthly reviews are important, but rarely did it. He says coaching is important but can't coach someone to save his life. He says that employees need to constantly reflect to improve, but I bet the only thing he reflects on is how many people go to his blog.

Viewing 1 - 3 of 298 Reviews

Glassdoor has 322 StoreHub reviews submitted anonymously by StoreHub employees. Read employee reviews and ratings on Glassdoor to decide if StoreHub is right for you.