Spur Reply Reviews

Thank you for your candid feedback. It is difficult to receive this feedback for sure. But more than anything I’m sorry this was your experience. I do, however, appreciate the opportunity to address areas to improve. I’d like to acknowledge the points you make and share what we are doing as a company to address some of the things you mention. We are indeed four middle-aged white men. We are a smaller company trying to become a bigger company and undoubtedly bias can creep in. We purposefully hired a new head of HR to help us identify and remove bias. In the past couple of years, we have worked hard to put systems and policies in place to minimize bias. HR may only be a year and a half old but has already implemented multiple ways to remove bias and discrimination. This shows up in everything from the way we hire people, to our performance reviews, promotions, the way we pay our people and through fostering a positive culture. HR acts as a neutral party to me, to the company, and to all employees. As CEO I act on their recommendations. I also act on recommendations from our Equity, Diversity and Inclusion groups who speak on behalf of all employees. My role as CEO is to ensure we have a company our people can be proud of. We use a pulse survey to understand the employee experience and I am encouraged by the latest results which indicates positive progress. These are serious allegations in your post that I sincerely take to heart. In order to address these effectively, I invite you to give me examples. Please reach out to me or to our head of HR. You may do so by sending us an email directly. Randy