Solutionreach Reviews

3.2

59% would recommend to a friend

(375 total reviews)
avatar

Ken Ernsting

51% approve of CEO

48% positive business outlook

Solutionreach has an employee rating of 3.2 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Solutionreach employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

375 reviews
1.0
7 Apr 2019

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent amount of paid time off and holiday pay.

Cons

Solutionreach was once an amazing company to work for. The culture was great, management cared about their employees and the employees understood the company’s vision. The last year has been a complete 180. 2 years ago Solutionreach built a huge building, the company was growing and the future was very bright. In the last year Solutionreach has laid off and fired about 50% of its staff. We once occupied all 5 floors of the new building and now we have rented out all of the space, aside from 2 floors. Current employees are left to do three times the amount of work as before and they have drastically cut employees commissions. This has led to poor support for the client, and more work for less pay for the employees. Upper management refuses to be transparent and share their vision for the company. An employee recently asked about the future of the company at an all staff event. Upper management was asked about all of the layoffs and security for the remaining employees. Upper management stated that this job would not last forever and to just think of it as a stepping stone in their career path. It is fine if they want to downsize and go another direction, However, they have not communicated their plans and this has created a terrible work environment for the remaining employees. Again, the remaining employees are tasked with three times the amount of work and a significant cut in compensation.

1.0
22 Aug 2019

Don't trust the 5 star reviews. *Former employee that left willingly*

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I loved the people I worked with. It sucked to see so many of them get laid off. - The month of charity is the best part of working at SR.

Cons

- Fear. You will NEVER feel secure in your role. - C-Suite. They genuinely DO NOT care about the people that work for them. Honestly, I don't think half of them care about SR anymore. They want to sell so they can move on. - Layoffs. They happen often without warning. They'll then call you back three months later to offer you your job back...They have no idea what they're doing. - Culture. Because they are doing whatever it takes to sell their culture has taken a dive and no one cares to fix it. - Contractors. They are contracting engineers to build their product rapidly. That I understand. BUT they are now contracting call center reps...get ready for outsourcing.

1.0
29 May 2018
Recommend
CEO approval
Business outlook

Pros

Great place to brush up on your office politics in a highly dysfunctional atmosphere

Cons

Due to the toxic environment there is an extremely high employee churn rate. When asked about it in a company meeting, the CEO shrugged and said he expects people to leave so he doesn't get worked up about it. This "don't care" attitude is abundant in the company culture. Each quarter the CEO needs a scapegoat to blame for his failures so some department takes the hit. Good employees are let go or demoted, others are shuffled around, all so the CEO can tell the board he's addressing the problem. Get this: in just over a year they had 100 percent turnover at the VP level. HR, Sales, Marketing, Customer Service, Product, Engineering, IT -- every single VP left the company. Most of them were pushed out by the CEO. This is far from a stable environment, much less an optimal one. The company claims "Openness" as one of its values so imagine my surprise when I was abruptly let go for "performance reasons" with not a single written or verbal warning in my entire two years with the company. My supervisor even admitted in front of the HR rep that he had not had a single conversation with me about my performance. Not once. All my projects were on track for on-time delivery. Oh, and funny thing, they're moving forward with the next phase of the project I proposed and defined, so they admittedly like my work. But they're too cowardly to even have an honest conversation about it. Don't expect to be treated fairly here, much less treated in a professional manner. Not only will you not be given a valid reason when you're let go, they won't even bother to discuss your performance with you. I sat through fifteen hours of mandatory Crucial Conversations training. Number of actual conversations? Zero. Before taking a job here carefully consider the negative feedback from employees who know what the company is really like. And realize the positive reviews here are from employees who simply haven't been stabbed in the back by the company -- yet. But hey, maybe I'm being too negative. If you're the type of person who enjoys office politics, a toxic work environment, dishonesty, hidden agendas, and dysfunctional management at every level -- this may just be your dream job.

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Glassdoor has 380 Solutionreach reviews submitted anonymously by Solutionreach employees. Read employee reviews and ratings on Glassdoor to decide if Solutionreach is right for you.