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      SoftServe

      Engaged employer

      SoftServe Reviews

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      4.1

      79% would recommend to a friend

      (1,575 total reviews)
      avatar

      Harry Propper

      85% approve of CEO

      61% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      4.3

      Work/Life balance

      4.2

      Culture and values

      4.0

      Compensation and benefits

      4.0

      Career opportunities

      3.9

      Senior management

      SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      17 Oct 2019

      Stay away from this toxic place

      Leadership
      Recommend
      CEO approval
      Business outlook

      Pros

      If you're Ukrainian it's awesome otherwise it sucks

      Cons

      It sucks. Pointless meetings. Very poor leadership with no real industry experience. Lots of travel for 1-hour meetings. Bad projects. Beaurocratic. Toxic environment. Really bad sales leadership and even worse salespeople. Lots of people in leadership/VP positions that do absolutely nothing. I could go on but you get the point

      1.0
      24 Apr 2024

      A toxic nightmare

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      SoftServe is a company that has grown 40% yoy for many years, there are a lot of hardworking great people you will meet there.

      Cons

      SoftServe tries to pride itself about carrying for their employees, but unfortunately they could care less . If you want to work for an abusive leader, who diminishes his leadership team and the whole department, this is the place to go. The CMO promotes those who obey him and accept being disrespected and tries to push out the high achievers. If you're cute and flirt with him you might get lucky and get promoted and get a raise. There are more HR reports on the CMO than one could keep count of, and unfortunately SoftServe seems to have no interest in saving anyone.

      avatar
      SoftServe Response
      2y
      Thank you for your feedback. We are sorry that among the many great and hard-working people you mentioned at the beginning, you also had to deal with a negative experience in our company. For many years, SoftServe has been building processes for effective teamwork, launched a variety of HR tools and platforms to track employee progress and promotion, and rewarded our people for their achievements. We have also been building a culture of feedback between employees and their management. Mentioning that, we’re assuring you that your feedback is heard and visible on all levels and we will work to further improve specific internal work processes and the company overall.
      4.0
      25 Oct 2023

      Great People - Not so great leadership

      Partner alliance manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are wonderful. Many amazing people doing awesome work. I have found some incredibly wonderful individuals that work there and will cherish the many years I was a part of their teams.

      Cons

      Territorial and vindictive. Watch out for the toes you unknowingly step on, especially if they have been there for 10 or more years. Your new role may be stepping into a closely held space by them and they may not like you being there. They will push you out. Some of the teams say they want leaders but really want a more autocratic style rather than servant leadership. Be prepared to be the "throat to choke" no matter if if did all you could.

      avatar
      SoftServe Response
      1y
      Thank you for sharing your experience, we appreciate your transparency. The leadership team is aware of these concerns and is proactively working to address any behaviors or attitudes that are not in line with our values. Our CEO has been clear that anything that is good for SoftServe is good for all who work here, and there should be no cases of territorialism. If you have specific issues you need help with, please contact Human Resources North America for guidance.
      Viewing 1 - 3 of 1,575 Reviews
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      ReviewsSoftServe reviews

      Glassdoor has 1,797 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.