Smarty Reviews

4.7

92% would recommend to a friend

(29 total reviews)

Jonathan Oliver

91% approve of CEO

92% positive business outlook

Smarty has an employee rating of 4.7 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smarty employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews
1.0
19 Jun 2021

Look somewhere else

Recommend
CEO approval
Business outlook

Pros

They give you some good training on communication and being open and honest with co-workers, however the management (mainly the owner) does a horrible job at practicing any of that communication.

Cons

Most employees who are let go were given no prior warning. Even though they have systems where you meet with your supervisor regularly, they will not let you know that they don't like your performance until it's too late. Employees who try to give a few weeks notice are usually let go shortly after giving their notice (or asked to leave sooner). kind of like "you can't quit because you're fired!" The owner will ask for open and honest opinions but then will hold those against you if they are negative. Culture is in a tail-spin right now.

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• Unique company culture with great perks — company trips, benefits, food, benefits, and a relaxed atmosphere that stands out from typical corporate environments. • Lots of good and talented people throughout the organization • If you build the right relationships, opportunities for growth are great. Smarty truly feels like a unicorn early on, you may be surprised that anyone would ever complain given everything listed above.

Cons

After you’ve been at Smarty for a couple months you’ll start to notice • Rampant favoritism and nepotism: relationships with leadership matters more than merit, qualifications, or performance. • Career growth and compensation quickly plateau if you're not in the right social circle. • The CEO appears disconnected from large parts of the business and its day-to-day operations. • Policy changes are routinely made to accommodate specific individuals with the right connections and org/management shifts are frequent and appear politically driven. • As a single-owner business with no board or external accountability, there are no checks on leadership decisions. Good if you’re in, bad if you’re out. • Teams experience wildly uneven investment — some see rapid growth while others are a revolving door of young or entry-level talent. • The culture, while once a strength, is deteriorating under inattentive leadership. Everything in the Pro section eventually gets reframed as "Golden Handcuff" when you get "woke" to what's beneath the surface.

5.0
22 Jul 2021

Best place I've ever worked

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My contributions are appreciated. I feel that I am wanted here. Great place to work.

Cons

Normal growing pains of a company that started out small. It takes time for tribal knowledge that is in the minds of a few to trickle out to the many. It takes time, and it is working. Other than that, I really don't have anything negative to say about working at SmartyStreets.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 31 Smarty reviews submitted anonymously by Smarty employees. Read employee reviews and ratings on Glassdoor to decide if Smarty is right for you.