SmartStyle Hair Stylist reviews

2.4

24% would recommend to a friend

(289 total reviews)
avatar

Hugh Sawyer

27% approve of CEO

20% positive business outlook

Hair Stylist employees have rated SmartStyle with 2.4 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Hair Stylist professionals have an average working experience there. SmartStyle is rated 34% below average by Hair Stylist professionals compared to other employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

289 reviews
1.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

None, none, none, none, none

Cons

This workplace runs on vibes, guesswork, and unanswered messages. Upper Management had an impressive talent for being completely unreachable while simultaneously expecting miracles. Responses took days — sometimes weeks — but urgency was always your problem. Hiring approvals were blocked or endlessly delayed, leaving teams severely understaffed while leadership sat comfortably on the sidelines asking why things weren’t running perfectly. Accountability flowed strictly downward. Authority? None. Support? Cosmetic at best. Problems were ignored until they became emergencies, at which point they were blamed on the people who had been begging for help all along. Communication was inconsistent, expectations were unclear, and burnout was treated like a personal weakness instead of a predictable outcome of chronic mismanagement. If you enjoy being set up to fail, blamed for systemic issues, and gaslit into thinking you didn’t “try hard enough,” this is absolutely the place for you. Otherwise, save yourself the stress and look elsewhere.

2.0
16 Dec 2025

Not worth it

Recommend
CEO approval
Business outlook

Pros

If you’d like to do hair, you get to do people hair all day

Cons

Do not pay enough the commission is rigged

Viewing 1 - 3 of 289 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.