Pros
They're well-informed & knowledgeable in the disability sector.
Cons
1) The company doesn't believe in giving time-offs to its employees. Even if you work on weekends, they believe that a staff shouldn't request for it as volunteers are choosing to spend their free time in SPD. Thus, time-off is not given. 2) Senior managers aren't open to feedback or suggestions on how to improve or better work processes. They believe that they should continue doing what was done for all these years and not change for the better. 3) The company functions on a "we're like family". This means not only are you expected to do others' work but also would be taken advantage by giving two or three people's job without being paid for it. And when questioned, it is met with confusion as to why it's problematic. 4) Though the company prides itself in its inclusive practices towards people with disabilities, it fails when it comes to hiring people from dynamic backgrounds. Management has commented to some of its staff that if they wouldn't have been considered for hire if they had know they'd visible tattoos. 5) Despite being overwhelmed, some managers refuse to pass on their role to other workers. Instead of handling the situation professionally, some managers choose to vent it on their team through micro-managing and thinly-veiled comments such as expressing that they have the ability to fire you during general department meetings. 6) Some senior management have problematic sexist beliefs towards their female staff. They've expressed openly to some female staff that one should wear make-up when at work so that they look presentable. 7) SPD severely lacks in ensuring that its staff (old or new) are well- trained. Though the company has communicated that the onus is on staff to sign up for training, it denies its new staff in attending training as they aren't confirmed. Some departments circumvent this by getting their senior stuff to go for specialized training and then sharing the information during department meetings. But these sharings are considered by managers to be "training", resulting in staff being provided low quality training.