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Serving People With Disabilities

Is this your company?

A company stuck in past - Anonymous employee Serving People With Disabilities Employee Review

1.0
26 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They're well-informed & knowledgeable in the disability sector.

Cons

1) The company doesn't believe in giving time-offs to its employees. Even if you work on weekends, they believe that a staff shouldn't request for it as volunteers are choosing to spend their free time in SPD. Thus, time-off is not given. 2) Senior managers aren't open to feedback or suggestions on how to improve or better work processes. They believe that they should continue doing what was done for all these years and not change for the better. 3) The company functions on a "we're like family". This means not only are you expected to do others' work but also would be taken advantage by giving two or three people's job without being paid for it. And when questioned, it is met with confusion as to why it's problematic. 4) Though the company prides itself in its inclusive practices towards people with disabilities, it fails when it comes to hiring people from dynamic backgrounds. Management has commented to some of its staff that if they wouldn't have been considered for hire if they had know they'd visible tattoos. 5) Despite being overwhelmed, some managers refuse to pass on their role to other workers. Instead of handling the situation professionally, some managers choose to vent it on their team through micro-managing and thinly-veiled comments such as expressing that they have the ability to fire you during general department meetings. 6) Some senior management have problematic sexist beliefs towards their female staff. They've expressed openly to some female staff that one should wear make-up when at work so that they look presentable. 7) SPD severely lacks in ensuring that its staff (old or new) are well- trained. Though the company has communicated that the onus is on staff to sign up for training, it denies its new staff in attending training as they aren't confirmed. Some departments circumvent this by getting their senior stuff to go for specialized training and then sharing the information during department meetings. But these sharings are considered by managers to be "training", resulting in staff being provided low quality training.

Explore other reviews about Serving People With Disabilities

3.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- young and energetic teachers - good staff benefits - flexible work (wfh if granted)

Cons

- too much unnecessary meetings/ emails - paper work!! no work life balance (need to on the laptop late night and show the world that you're 'available' on Teams.. that shows you are hardworking..how toxic..no work life balance) - Biasness ! - higher position ppl directing the team but with little to no help - shifting documentations to online but with no clear instructions - staffs who are there for long with no higher positions wants to stay in their own comfort zone and gets their way easily - covering schedule is unfair - be on everyone's good book if you want to stay here long - random outings and lunch together when people just prefer to separate work and personal life.. toxic - staffs talk behind senior management but very nice in front of them

1.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive co-workers who taught me the ropes. - decent working hours.

Cons

Pay was $8 an hour even with experience. Incentive bar so high to reach for only $200 extra. Furthermore, management is clueless to the operations of the business; it’s an outbound call centre but training received applicable to inbound call centre so that was not gelpfulful to my work. Getting leave approved was so difficult because management refused to hire adequate headcount. Had to rush for lunch every day because had unreasonable login and log Off times. Management wanted to simulate a real call centre but it’s not a real CC so management added undue stress.

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