super bad nightmare for me.
1. On my first day I reported to the company, the hiring manager was not aware that there is a new joiner coming. I was then throw to the other different team which is different from what being mentioned in my offer letter.
2. The initial offer is, they offer me to join a EMEA cloud team, which they said that this team will involve in AWS instance creation, deploying a new servers and others which related to AWS, but after a few month I joined, I noticed that EMEA Cloud team is NOT doing anything that they have mentioned in during hiring. This team only doing the first level support of their application which INSTALLED ON THE CLOUD SERVER. Nothing more !
3. After i need to join a new team, HR then re-print my offer letter and change the content of the offer letter which is they change the team that i need to report to. Then they asked me to re-sign the offer letter. But I refuse.
4. In the new team, I need to do a first level support to Atlassian product (JIRA). What I need to do is, once i got a ticket from user, I need to google for an online knowledge-base from atlassian website, and re-write the possible solution or root cause to the customer.
5. During hiring, I suppose to take a Redhat certification in my previous company, but I had to drop it as ServiceRocket need to hire me as soon as possible, and they said I can continue the Redhat Certification in their company. But when I joined, they said, I WILL NOT go to other training except for an Atlassian product training.
6. After more than 1 month of arguing with the top management, in the last meeting with them, they telling me that the position that they offered to me earlier (Application Support Engineer - who supporting AWS) is not exist, and will not exist.
This actually a very long story but I've made it short. I had a meeting with top management about this issue 3-4 times. I was never feel happy while im working in here.
Please, if you received an offer in this company, please please please please think carefully before joining this company. This company could ruined your future.
Notes: I just work for this company for 2 months.
Thank you !
