SendBird Reviews

3.7

66% would recommend to a friend

(90 total reviews)
avatar

John Kim

63% approve of CEO

51% positive business outlook

SendBird has an employee rating of 3.7 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SendBird employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

90 reviews
4.0
1 Jul 2026

Great team but frequent pivots create extra work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Joined during height of tech boom, so that probably helped with the mood.

Cons

Pivots frequently. Could be a pro if things turn out well but creates a lot of work for workers.

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most of the people who remain are genuinely smart, capable, and great to work with

Cons

Depleted product team - a high majority of the team left over a 4 month span No sales pipeline and empty marketing funnel Upper management will seek help with projects only to put the blame on you so they can terminate you Broken processes everywhere - no type of transition to cover those who have departed over the years Inner circle - most people are not part of the club. You’ll get blamed for their mistakes. AI productivity measurement - we are asked to use AI tools and are measured based on our token usage. Nothing else matters except how much we use AI. Not sales, not pipeline, only how much can we seek to replace our own jobs Lack of job security - veterans of many years were terminated with no transition. Promises of them being replaced with more capable and skilled leaders were all lies.

5.0
9 Mar 2026

Going places!

Recommend
CEO approval
Business outlook

Pros

We are super supported to upskill with AI. There is a ton of buzz and everyone moves fast and helps each other out. Great benefits, smart and engaged teammates, and lots of fun engagement each week.

Cons

We are in a super fast paced mode right now. That's not for everyone but if you know how to keep pace in a start up while and are good at making the right kind of waves, you will love it here!

Viewing 1 - 3 of 90 Reviews

Glassdoor has 95 SendBird reviews submitted anonymously by SendBird employees. Read employee reviews and ratings on Glassdoor to decide if SendBird is right for you.