Scratchpad Reviews

3.4

60% would recommend to a friend

(34 total reviews)
avatar

Pouyan Salehi

34% approve of CEO

60% positive business outlook

Scratchpad has an employee rating of 3.4 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scratchpad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
5.0
2 Mar 2022

Great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good opportunities for learning best

Cons

Sometimes hard for new users

1.0
9 Feb 2023
Recommend
CEO approval
Business outlook

Pros

The product is stellar and they have great customer reviews. It was a pleasure to meet some of the most talented and dedicated people I've ever worked with. However, there is a lot of room for improvement on the sales side.

Cons

Speed is one of their core values, and with that comes a lot of rushed decisions, and quick changes that aren't thought out. They are quick to fire and blame people for not being successful in a role that is not set up for success. The leadership team doesn't involve people that are truly attached to the issues and when they do, feedback is not received wholeheartedly, or ignored. Many decisions are made from emotions with missing context and pushed then onto the team without much warning. The metrics being measured are not realistic and goals are not attainable. The company has mismatched priorities, Marketing is focused on free sign-ups, Revenue workflow is focused on delighting customers, and Sales works hard to undo the work of other teams.

1.0
10 Jan 2023

There's a repeated theme here...

Recommend
CEO approval
Business outlook

Pros

Scratchpad has a history of rep turnover. While that is very common within startups and saas, hearing the stories of reps that have come and go would make any sales rep think twice before joining. There are hard working and delightful people at Scratchpad, that are truly a joy to work with. However, it makes it even more upsetting to see these same people be let go by the company they did all they could for. So, no "Pros" here, just another company that was unable to take accountability for poor decisions at the executive and leadership level, resulting in front line employees being out of a job.

Cons

- Difficult to sell a chrome extension to Enterprise accounts that's liked by individual contributors at a premium price. - Broken PLG motion that does not incentivize a purchase to support self service at the SMB and MM tier. - From the above statements, company is still trying to find ICP. While again, this is common for startups, don't let them tell you they have found their ICP. - Reps being held to unrealistic expectations, and oh next thing you know they are let go for not closing six figure deals within 90 days. - Overall, the lack of experience at the executive level is the issue at large. Refer to other Glassdoor reviews and you will see a consistent and reoccurring theme = word of ineffective leadership travels fast.

Viewing 1 - 3 of 34 Reviews

Glassdoor has 35 Scratchpad reviews submitted anonymously by Scratchpad employees. Read employee reviews and ratings on Glassdoor to decide if Scratchpad is right for you.