Sagent Reviews

3.4

63% would recommend to a friend

(31 total reviews)

William Tart

67% approve of CEO

62% positive business outlook

Sagent has an employee rating of 3.4 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sagent employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

31 reviews
1.0
4 Feb 2021

Not the best place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay benefits time off work

Cons

Favoritism at its finest. If you aren’t one of the cool kids they don’t care about you. The company cared more about the lab expansion during a pandemic for business they didn’t have than they did to keep their employees employed. They haven’t had reviews and raises since 2019 cuz all the money went on the expansion but let them tell it is due to the pandemic but they have money to expand the lab. They have done lots of layoffs and have done them with no class. They make you feel embarrassed by escorting you out the building like you were fired.

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Sagent Response
5y
It’s true that we expanded our telecom lab to handle the increase in test and repair volume. Unfortunately, growth in one area does not mean growth in all areas. The Company funded the lab expansion internally without any COVID PPP loans that the government issued to so many other companies. The Company ended 2020 with more staff than we started the year, but unfortunately growth was uneven and some necessary reductions were also made. I am disheartened to read about your feedback regarding Curtis as he is one of the most caring people I know and a strong advocate for his employees. I’d like to understand more about your comments and would appreciate the opportunity to address this directly with you are willing – I’m always open to honest feedback.
5.0
20 Nov 2019
Recommend
CEO approval
Business outlook

Pros

It’s an amazing place because of the amazing people. Everyone, and I mean everyone, puts in the effort to make this a great place to work. We promote this as a no drama workplace where we can all come together to work hard, feel valued and appreciated, do great work that we can be proud of, and enjoy each other while we’re doing it. We get after it! We perform at a level that impresses our customers and we feel good about what we’re doing. It makes a difference knowing you’re top tier, knowing your team members are rowing just as hard as you, and that customers want to keep coming back because of your effort. We’re growing! Just looking across our office, there are lots and lots of faces that started in one position and promoted to another. Not every position is/can be filled internally, but we try hard to promote from within first. There are opportunities to move up and the number of promotions shows it to be true. The culture! Did I mention the people!? It’s a place that we all feel is like no other. Open, honest, transparent, real….these descriptions apply to all of our team members from the newest to the longest tenured, from a temp employee to all levels of management. It’s amazing how we don’t care about titles, we just care about each person contributing in their role so we’re all successful together. And we have fun doing it. I’ve been here over 10 years and I still love coming to work every day. I’m grateful for that as I realize most employees can’t say that.

Cons

Sorry, I honestly don’t have much here and I’m not taking a pass. There just aren’t many cons here. I wish we had free beer Fridays but that would probably impact our business in a non-positive way. I wish the company could eliminate our commutes but that is asking a bit much. Ah, I’ve got one. We need more parking. We’re growing and the parking isn’t ideal. More parking or possibly one of those airport people conveyors! That’s all I’ve got. I love this place and when I read a couple of the negative reviews, I know where that came from and it’s a completely inaccurate depiction of our workplace. Drop in and check us out for yourself. Ask anyone. You’ll immediately feel the good vibe.

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Sagent Response
2y
Thank you for taking time to provide a review for Sagent. We are striving for continuous improvement, and we welcome and appreciate the feedback on your experience working with us. Sagent continues to focus on excellence in service to our customers and providing a great place to work for our team members. A family-oriented business, we take great pride and care in who we are and to continue our commitment to be transparent with our customers, be authentic with each other and be honest with ourselves. Our company core values of integrity, teamwork, drive, flexibility, humility, and enthusiasm continue to guide our commitment to excellence for the continuous review and improvement of effectiveness of our processes. We love what we do and it shows!
5.0
21 Mar 2018
Recommend
CEO approval
Business outlook

Pros

* The company promotes from within. People have opportunities for career development and training. * The company is flexible and easy to work with translating into customer loyalty. * There is high morale. I enjoy coming into work and I feel that I can make a difference every day. I know that my experience isn't unique. I work with great people who care about what they do.

Cons

Cons are hard to come up with. Here's a shot at answering this. The company is experiencing a lot of growth and that can lead to doing things you've never done before. There are some gaps. For general business, there's a roadmap. For new opportunities, there can be some growing pains.

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Sagent Response
2y
Thank you for taking time to provide a review for Sagent. We are striving for continuous improvement, and we welcome and appreciate the feedback on your experience working with us. Sagent continues to focus on excellence in service to our customers and providing a great place to work for our team members. A family-oriented business, we take great pride and care in who we are and to continue our commitment to be transparent with our customers, be authentic with each other and be honest with ourselves. Our company core values of integrity, teamwork, drive, flexibility, humility, and enthusiasm continue to guide our commitment to excellence for the continuous review and improvement of effectiveness of our processes. We love what we do and it shows!
Viewing 1 - 3 of 31 Reviews

Glassdoor has 34 Sagent reviews submitted anonymously by Sagent employees. Read employee reviews and ratings on Glassdoor to decide if Sagent is right for you.