SUS Reviews

3.2

55% would recommend to a friend

(21 total reviews)

57% positive business outlook

SUS has an employee rating of 3.2 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

21 reviews
4.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- a bit low salary

Cons

-good system - great leaders

2.0
18 Apr 2023
Recommend
CEO approval
Business outlook

Pros

- Great healthcare benefits - Extremely generous PTO and sick leave - The customers were great to work with - For the most part, employees were team players - Since management throws so much at you, you have a lot of opportunities to learn new things! This job is a phenomenal resume booster.

Cons

- Management were not as excited to be team players as the other staff. - Constant disrespect from management; being yelled at, having papers thrown at you, purposeful antagonism for the sake of antagonism. - Overtime would be required, because people would quit/be fired so frequently and it would take management a long time to bother with finding replacements because they could shift the responsibilities onto remaining employees. - Employees' ideas and concerns were never considered by management. Employees were always wrong, until they were proven right, but at that point it was management who had brought up the issue. - Headquarters in Japan does not sufficiently support the expatriates they send to work at their American branch, and will not hire HR staff. - Little room for ACTUAL growth.

3.0
6 Nov 2022

NA

Recommend
CEO approval
Business outlook

Pros

Good Salary HMO Travel allowance Meal allowance Friendly co-workers

Cons

No organization 5 min. late, No meal allowance 1 min. late, 30 min. worth salary deduction Our team Supervisor has its own rules different from company rules and they tolerate it because of favoritism.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 27 SUS reviews submitted anonymously by SUS employees. Read employee reviews and ratings on Glassdoor to decide if SUS is right for you.