Royal T Group Reviews

2.6

34% would recommend to a friend

(130 total reviews)

18% positive business outlook

Royal T Group has an employee rating of 2.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

130 reviews
1.0
15 Oct 2022
Recommend
CEO approval
Business outlook

Pros

You can wear yoga pants to work every day and no one will care. You can also wear mini skirts or sheer tops. HR no say anything because they also wear like that. You can get better treatment if you close with management. We got 20% Staff discount but cannot say this is a pros because it is for mostly mediocre food and drinks. Sick only need pay $10 at the clinic. Sometimes when have ingredients going expire they will give you for free.

Cons

Slavery and unreasonable demands because no work life balance. No basic respect for staff. No care if you need personal time. Management want you respond to messages ASAP even outside of working hours or if you on leave also need reply. Manager will not wait to lash out on you in front of your colleagues. They no care and use harsh words. Here is unforgiving so think carefully before you join. I can see that loyalty is useless because some long term staff have left. Very toxic place. Fake people throw you under the bus to save ownself when got problem. Or sabo you because they want climb their embarrassing corporate ladder. Then during work the managers no idea what happening and just keep push responsibilities here and there. So end up they order you go clear the mess. Here also no conclusion when we need direction and management is a blur and act like they care. HR very biased one, she will gossip and side with the powerful people who are friends with management. Become a victim in office politics and suffer from guilt trips and you will have bad dreams because stress. Outlet staff always feedback they shorthanded but you also cannot help them. They also say so many sop for so many different drinks. Every 6 month change one time till they also cannot keep up. How to expect part timers to work if they keep have problem in the shop. Then keep use Cctv catch them and make them scared on how they move in the shop only but no help increase number of staff.

1.0
5 Jun 2020

Too good to be true

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free lunch (that repeats every week, with 3 continuous days of eating frozen chicken wings) - Toilet break (where you have to get keys to go to a really smelly toilet, while HR enjoys the perks of a cleaner toilet). - Open to suggestions (where your suggestions are only asked for, not to be heard)

Cons

- OT every day - If you can talk well, you get better pay - If you're not local, you get better pay - If you know how to suck up, you get better pay (even when you're bad at your job) - If you're related, you get better pay - Fresh graduates or people with lesser working experience can get higher pay and higher position. - Diploma holders with fewer years of working experience get higher pay than degree holders with more years of working experience - You only get to listen and obey and nod, suggestions are not encouraged - No career advancement - No pay increment - HR is screwed up because they force people to take leave, but make people work on all those days and even on public holidays and weekends - Be prepared to live a life based on fear if you were to enter

2.0
16 Aug 2022

Do it part-time or don't do it at all

Recommend
CEO approval
Business outlook

Pros

- You get better at initiating and carrying convos w coworkers and customers - Learn time management and stress management skills - Medical costs are covered, although you have to pay $10 - One free drink per shift (...of max cost 6.50) - Very eye-opening to interact with people from other walks of life, and I've met some really interesting people -- This is the honestly the only reason I'm still working there

Cons

- Still don't understand why we can't bring drinks home. Who does it hurt? - You will confirm get nagged by friends and family all the time because the amount of work you have to do vs the pay you get is super unbalanced - ALWAYS understaffed, you get constantly asked to support other outlets on your days off - Customers are usually rude and don't like waiting/don't care if you're busy - Parttimers' workloads differ from person to person, as long as you know how to do full-timer things like kitchen/do closing shift alone/do stock take you'll get inevitably forced to do it - So much standing and walking your joints and muscles will definitely hurt - Personal pet peeve is that they give you a manual can opener instead of a normal one (guessing bc it lasts longer) and it's damn inconvenient to use - Quite a Chinese-dominant place, especially bc majority are Malaysians. Difficult to get along with some coworkers if you don't speak Chinese - Depends on quota, although parttimers are required to hit 20h per week, if you're Singaporean they close one eye and keep you on anyway - Part-time pay quite bad compared to other competitors -- Starts at 7.5, goes up to 8 if you pass a test, +$1 on weekends, and double pay on holidays - Need to learn SOPs quickly and by yourself when you first enter company because usually no one has the time to teach you/there's no one around to teach you - Quitting is difficult too -- if you're a full-timer, you need a one-month notice period + resignation letter and the whole time everyone will constantly ask you to stay

Viewing 1 - 3 of 130 Reviews

Glassdoor has 139 Royal T Group reviews submitted anonymously by Royal T Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal T Group is right for you.