Rokt Reviews

3.9

68% would recommend to a friend

(366 total reviews)
avatar

Bruce Buchanan

70% approve of CEO

79% positive business outlook

Rokt has an employee rating of 3.9 out of 5 stars, based on 366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rokt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

366 reviews
5.0
8 Sept 2020

Supportive, fun and challenging

Recommend
CEO approval
Business outlook

Pros

- Team Culture is a big focus for the CEO and leadership teams which is why getting all of the offices together for our annual global conference is prioritised. This is a great few days (at amazing locations such as Hawaii) full of team-building exercises, training, panels, and recreation. Rokt has a handful of core values and one is 'Smart with Humility' - I think this sums up the culture at Rokt nicely.  - Work, Life Balance - My workload has always been fair. A good balance between busy and challenging but not overwhelming. Our CEO has just given the whole company a day off to focus on taking time out during a very anxious and touch time with COVID 19 and its challenges.  - Career progression at Rokt is attainable if you work hard and have a proven impact on the business. This sometimes relies on you making your impact known and celebrated.  - Support - Rokt has gone above and beyond to ensure people feel supported. during COVID we have had ongoing sessions on how to balance working from home, balancing work and home demands, as well as constant reminders to reach out to our people team if anyone is feeling like they require further support. I have also had some personal misfortunes and Rokt supported me as best they could through a very hard time. I was deeply grateful for this.

Cons

- I have seen Rokt handle a situation where multiple complaints were made against a senior manager with next to no action was taken to remedy this. Eventually, after some staff exiting the company, finally, action was taken. I was not only surprised by this but also disappointed.  - I have not personally encountered this but I do think there are ongoing issues with the ability for effective management. There is room for improvement to ensure that individuals promoted into roles where they have direct reports need to fully understand how to fulfill that role effectively and eliminate any bullying or micromanagement.

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Rokt Response
5y
Thanks for taking the time to let us know how you feel about working at Rokt. Smart with Humility is one of the best values to describe Rokt’s culture, we wouldn’t be where we are today without our people and the time that we share together, whether at an event, in the office or as we are today, working virtually. Thanks for acknowledging the Rokt wellness day, our leaders understand the importance of taking out time to rest and recharge, especially during a time such as COVID, we hope you enjoy the two we have just announced over the next two months. We are happy to hear that you have felt supported during these difficult times. We would really like to further dive into the people issue you mention, if you are open to a confidential discussion with the People team please reach out, we want your input on how we can address things in a quicker fashion. In regards to effective management, we are continuing to build out our learning and development initiatives for current and emerging leaders. We want to set our team members up for success in their roles.
1.0
22 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The people here are fantastic. Not exco, but just about everyone else. There are so many smart and passionate individuals here that its almost a shame. Its an honor to work with them and they often times distract from how toxic and terrible it is. At least they provide comfort in that we're all going through it together. Commiserating brings deep bonds and lifelong friendships and Rokt's people are great and they all deserve better.

Cons

The ‘people first’ culture is smoke and mirrors and strategic marketing, don’t believe it. People work like dogs (12+ hour days) and are hardly compensated or even recognized for the amount of blood, sweat, and literal tears they pour into this company regularly. The CEO is overeagerly rushing people back into the office (mandatory 5 days with no flexibility starting in August) likely due to the fact that he wants the atmosphere of the office to distract people from the toxicity. The people at this company are fantastic (again, excluding exco) but it’s not worth it. The CEO and his wife are controlling and hypocritical. The lack of communication is abysmal. You’ll be encouraged to speak up in meetings and then sternly corrected when you do. They preach learning from failures but fire people weekly and if you disagree with what the CEO or CCO think your days are numbered. You’re better off unemployed.

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Rokt Response
4y
It’s difficult for us to read this feedback from a current Rokt’star, we are really sorry that you aren’t enjoying your time at Rokt. We don’t want any of our employees to feel this way. If you are open to it, we would really appreciate a confidential conversation with you, please reach out to our Chief People Officer, Sarah Wilson, or any member of the People team.
1.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Free food and annual trip for global kick off meeting

Cons

While there are a lot of lovely people who work at this company the turnover for assistants is high, 4 out of 5 EAs in the office were there less than a year when I joined despite the company being in business for 10 years. Its my understanding there is also a pending lawsuit against them due to their mistreatment of EAs. The worst offenders are the co-founders (CCO & CEO), while they are very nice and charming during the interview process their true colors show once you're hired. If you look up the term toxic leadership they check off every trait - gaslighting, micromanaging, when any little thing goes wrong they just start blaming and lecturing (without asking questions to assess what happened) even if it's something you have no control over. It's really a no-win situation. I know one EA would throw up from anxiety working for them. EAs that don't work for them avoid interacting with them because their mentality is well-known in the company.

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Glassdoor has 379 Rokt reviews submitted anonymously by Rokt employees. Read employee reviews and ratings on Glassdoor to decide if Rokt is right for you.