Rocket Station Reviews

They hire a lot but cannot provide each VA a client. There were times that in a class of 23 trainees, it's been more than 3 months and yet only one or two VA got hired. Some already left as there was no assurance of getting hired. The selection of who to line up for client interviews depends on the leaders, not everyone gets a fair chance. They would even sometimes line up the newly graduated batch first than the ones who've been on the waiting list for too long. The rate is too low since there is a lot of redundant staff to pay, maybe. Unlike other VA recruiters which will really help you land into a client, Rocketstation will just let you get stuck in their Bootcamp working for their own campaign at a low rate of 15000Php until you get hired by a client, which will raise your pay to 30000Php. There's an increase of few cents every 6months not even a dollar. The company culture seems so good and nice but at the end of the day, business is business on the management's side. Performance incentive is too low, not on a fixed rate, and will be divided to all VAs who met the criteria they set, will not even reach a thousand. No motivations. Some coaches do not even care once VA already worked for clients all they know is to watch out for your mistake and won't even care to empathize when needed. Their position got into their heads that much.

- Compensation is not very competitive, other companies will offer 20-40% more - Rocket Station offers $3.75/hr on your first year with a client and will provide a raise yearly up to 2 years at max of $4.375/hr, while other companies offer $5 at start of training with better growth opportunities down the line - Chance for promotions or career growth highly depends on your client if they are generous enough to give you a big raise/bonus or upskill you to a supervisor role if you are part of a bigger VA team. - They hire internally for their support team but have high attrition and resignation rates because of how much they overwork their Operation Managers, I was transferred to 6 different Operation Managers in my 4 years of stay. - This company is only good for building experience as a newbie for those looking to become a VA but even then, their exit process would require you to sign a non-compete agreement taking your career hostage. If you resign gracefully, you will not be able to practice what you learned or use your experience as a VA with other companies for 1 year.