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      ResponseTap

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      ResponseTap Reviews

      3.8

      73% would recommend to a friend

      (54 total reviews)

      Ross Fobian and Richard Hamnett

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Culture and values

      3.7

      Career opportunities

      3.5

      Senior management

      3.4

      Compensation and benefits

      3.1

      Diversity and inclusion

      ResponseTap has an employee rating of 3.8 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResponseTap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      54 reviews
      1.0
      1 Sept 2015

      Good ideas but always falling short

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The idea of the product is great but needs to step up to the game and reflect comments from clients and move with the fast changing tech landscape Talented staff however ideas are ignored and HR brush away the fact that there are actually issues across the company from a moral standpoint.

      Cons

      Lack of resources; time, people and budget to actually complete work to a good standard. Expected to do as told and not question... The staff have talent and commercial knowledge to move the company forward but are often ignored. Have to fight for everything and only when staff, clients or agencies threaten to leave then something is done, not a good attitude to have and a shame because people will only ever stay for a short period longer and then realise nothing is going to change.

      avatar
      ResponseTap Response
      10y
      Thank you for sharing your review – it is disappointing to hear your feedback particularly around how you felt that customer and employee’s feedback and ideas were ignored. Your comments are misaligned to the culture and behaviour that we champion here where we put our customers at the heart of our product and that we believe our people are our biggest strength (which is the belief of our employees – based on a recent Tiny Pulse feedback). I am always keen to get a clearer understanding of peoples concerns and how we can improve, and if you’re happy to catch up around this please drop me an email.
      2.0
      13 Sept 2018

      clique problem and technically poor

      Aws engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Generally, light-hearted and friendly atmosphere. With a few exceptions, people don't take themselves too seriously. Some interesting problems, with lots of potential and freedom to explore.

      Cons

      Lack of direction in the development department. Us/Them mentality. Weird, bloated and unnecessarily complex AWS infrastructure Too hierarchical and corporate.

      1.0
      5 Sept 2018

      Terrible place to work if you are a developer

      Java developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay and some very nice people. Outside of development everyone is friendly and approachable. Easy going and relaxed atmoshepere. Work is easy and not challenging.

      Cons

      - Very, very, very slow pace of development. Simple things take weeks. - Broken development process. Agile cargo culting without understanding of the root issues. - Promotion based on tenure, not skills. Architecture and design decisions are made by people that have no software background. - Constant stream of people leaving. the mediocrity of the tech leads drives people with experience away, usually within a few months. the company had 3 heads of development in 2 years, lost more than half of the developers, and a whole department quit.

      Viewing 1 - 3 of 54 Reviews
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      Glassdoor has 54 ResponseTap reviews submitted anonymously by ResponseTap employees. Read employee reviews and ratings on Glassdoor to decide if ResponseTap is right for you.