Quid Reviews

Quid has never known what its product should be, and the management team has never bothered to fix that problem. Instead, it hires very talented sales people and convinces them to sell a marginally useful but nice-looking product to big companies for very large annual contracts. Those contracts almost never get renewed. The bigger issues arise from the questionable competence and dubious integrity of the senior management. At one point in Quid's history, the company had a CTO with a math and physics background who had never actually developed software in his life. Despite a low-utility product and a ton of product, UX, and tech debt, the current CEO (recently re-instated a few years after being demoted by the board) never saw a problem using his selling skills to convince people to buy into his grandiose ideas. The CEO's combination of salesmanship and ethical shakiness enabled him to persuade high-caliber people to join the team, famous investors to invest millions, and big companies to sign 7-figure contracts. In all cases, the unfortunate rubes find themselves facing the reality of the situation and rapidly become demoralized. Those who can leave, leave. The rest are holding the bag. If you have any ambition, competence, and integrity, you'd be better off finding another job.

(To start this off, be suspicious of the fact that within a week at the end of April there was an influx of positive reviews. This was definitely done to try to drown out the honest reviews) ~ The biggest problem is senior leadership. They don’t care about the product or the employees. All they want is to be acquired or go public. This is clear from every all-hands meeting and when one of the leadership team campaigned employees to vote for a tax benefit on the ballot, that would only benefit the stock options of the leadership team. ~ It’s also clear based on how quickly employees are leaving the company in mass. Only 1 or 2 people left on product. The healthcare team lost half their members from February - March 2018. The sales team has had almost 20 people leave in the last year. The only group that likes their manager (many of the others are called “the devil” behind their backs) is Customer Success. ~ The company is incredibly unethical. The same package will be offered to one company at $40,000 and another company at $100,000. Then members of the sales team were openly laughing about how they duped the latter company into paying more and how they were stuck in the contract. This doesn’t include the side deals that are made or blatant lies that they tell companies about our abilities, which we know we can’t do, to get companies to sign on. Then when companies complain about the fact that we don’t do what we promise, we tell them they can’t get out of the contract. ~ At an outside team event, one of the white employees said a racial slur (a term affiliated towards African Americans) in front of the rest of the team, including a member of the leadership team. This was reported to HR and nothing was done. No email. No meeting. Nothing even mentioning what is appropriate or not appropriate in the workplace or out of work events. It’s really sad. The product could be amazing and I signed on really believing that this could change the way companies research. If only there was better leadership and a commitment to grow a quality product that actually helps companies, there is no doubt that Quid could be hugely successful. Unfortunately, the way the company is going and the way they are hemorrhaging money, Quid will certainly not be acquired or go public. I’d be surprised if the company is even around in two years.