QNARY Reviews

The main problem with Qnary is that work is constantly being squeezed out of you. Most agencies think that anything more than 10 clients is too much, but Qnary thinks 25+ is doable. I knew client success managers with over 40 clients and social media strategists with over 30. They proposed a 35 client max for strategists, giving you only an hour per client a week to get all of their work done, which basically threw away your lunch break because there was a meeting every day, in addition to a 1pm Friday deadline so that CSMs could rush to send content out at the end of the week. If you care about the quality of your work, there is no way that you'll be able to finish every client in roughly an hour. Hiring new people is meant to bring down the client load, but what difference does it make when 1) you have to take on additional tasks and 2) the business development team is going to bring in new clients faster than they can hire people to manage them. In the time that it takes to train new hires and ramp up their client load, it'll already be too much again, creating an endless cycle of not being able to catch up with bizdev. When it comes to voicing your opinion, your voice barely gets heard. The whole team could complain, and you won't see any improvements for months because senior leadership is in denial that everyone hates it here. People are leaving every other week and some of them have been working for less than 6 months. No matter how many times you tell them the same exact problem isn't improving, they tell you that they're working on it, but nothing changes month over month.

Everyone is underpaid. You can be the smartest, most innovative person on your team and you'll rarely see a raise and you'll never be paid market value. Extremely driven by sales (so much so that it hurts the rest of the company and pits departments against each other) and not customer satisfaction. The portal/site is terrible - it always bugs out and changes are rarely made. It doesn't feel like we're being listened to when we give feedback. These bugs tack on a ton of working time and the issues are always swept under the rug. Not compensated for any additional work or overtime you put in. Took away perks like lunch stipends and don't offer the same benefits to everyone on the team like snack boxes and a Headspace subscription. Really high turnover - people coming and going what seemed like weekly. Terrible onboarding experience. Hopefully it's changed. They don't want you to learn additional skills or programs that could help you with your career. Preach the importance of mental health but overwork and underpay employees, making everyone feel guilty for taking time off. Contact employees during their time off, too.