QA Client Relationship Manager reviews

3.8

62% would recommend to a friend

(32 total reviews)
avatar

Josh Hubbert

78% approve of CEO

57% positive business outlook

Client Relationship Manager employees have rated QA with 3.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Client Relationship Manager professionals have a good working experience there. QA is rated in line with the average (within 1 standard deviation) by Client Relationship Manager professionals compared to other employers within the Education industry (3.7 stars).

Reviews by job title

32 reviews
2.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

• Apprenticeships side of the business is performing well. • Historically, incentives like Club 110 were strong (though now at risk).

Cons

• Christmas parties scrapped across the entire business due to poor sales on the learning side, even though other departments are performing well. Support teams (IT, learner services, tutors, coaches, Finance) unfairly penalised for issues outside their control. • Pay rises and promotions frozen company-wide due to poor sales. • Expenses severely limited, making it difficult to visit and support clients effectively. • Management constantly pushes for increased pipeline and forecasts without offering meaningful guidance or support. • Very limited training opportunities - ironic for a business that specialises in training. • Company pension is the bare minimum. • Poor management of teams spread across multiple office locations, leading to low morale and weak communication. • Club 110 (trips to places like Ibiza, Vegas, and Barcelona for high performers) has not been announced this year, suggesting it’s likely scrapped - another removed benefit. • Daily sales-chasing calls from management add pressure without adding value. • Cost cutting does not seem to apply to the C-Suite, with the CEO frequently flying to the USA, Switzerland, and Germany - trips that could have easily funded several Christmas parties.

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great company, culture, people, development opportunities

Cons

Poor management. Unprofessional. Limited career progression

Viewing 1 - 3 of 32 Reviews

Glassdoor has 1,044 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.