I'm going to leave a completely honest review about my time at PCI. All of the really good 5 star reviews are hard to believe, as NO ONE EVER feels that way at work when we talk to each other. in terms of salary, i was a top performer and was averaging 50k for the year with the pace i went at. Thats because i got away from following the script like they expect you too. honestly i dont even know why i got such good sales. it seems like its just a numbers game. i took more calls, and in return i got more sales. they dont actually train you on how to sell. they train you on reading a script. so the training is garbage and you will have to learn from other people or figure it out for yourself.
management is an absolute joke. all they ever do is tell you to keep your pause time low over and over. they never actually help you improve. even when they do their one on one "coaching" they can never actually help you get better because they do not know how to sell. they tell you primarily, "oh you should sound more confident. you should follow the offer flow". by which, it means you have to harass someone who already said no to the initial pitch THREE TIMES, because they think if you harass them long enough, they might give up and say yes.
Culture - Im going to be completely honest. most of the people they hire are complete trash. if you are a decent person and you accept a position. the first thing you notice when you step into the floor is that its mostly filled with people who talk like their in a rap song, and are only there because its better than working at mcdonalds. (i dont know if it really is). there are a couple of people who are actually not complete idiots, and if you find them chances are you will rack up your break time talking crap about the company over a cigarette.
CONCLUSION
Honestly, working at PCI was one of the worst times in my life. you sit in your desk from the minute you step into the office, cold calling people all day long. you dont get breaks other than lunch, and often management asks you to shorten your lunch. you literally feel like you are a slave. the 9 hours you are there really feels like 15. Your constantly harassing people and you have to keep begging them for money even if they say no once or twice. they honestly believe being a good sales person is asking a person 3 times instead of once or twice if they want the same product over and over. the management is literally a bunch of idiots who sit their and micromanage. if you have an education, or some sort of standard, go somewhere else. if you have no other options and you want a job that'll put food on the table for you and you are willing to suffer for it then go ahead and apply at PCI. DONT WORRY, you will get the job. they hire almost anyone as long as you arent a repeat felon. they make the interview seem tough just because they want you to feel like your lucky to get the job.
There is a lot of hate at PCI. dont join.
