Proactive IT Reviews

Wonderful people Work life balance Serving local community

- Management transparency and communication: Steve genuinely wants what's best for both customers and employees. The CTO/technical lead (Brad) is an excellent teacher and mentor, always willing to slow down and walk through difficult problems with the techs. - Client relationships: Customers are virtually all fantastic. On the rare occasions when clients became difficult, Steve ensured that employees were never allowed to be mistreated. - Growth and mentorship: Steve was very good to work with as I grew and moved around within the company, giving me great opportunities for learning and growing. Brad was an incredible teacher - I learned vast amounts on the technical side from him. - Compensation: While the budget was occasionally tight, compensation felt fair and often generous as I grew quickly in my role. You may start a bit low, but have an honest conversation with Steve about what you need to do to increase your value, and you'll likely develop a plan together to get where you want to be. - Culture: I greatly enjoyed coming into the office daily to work with and learn from the team. As long as work was completed and customers were happy, we were encouraged to have fun. Having all the techs together in the "bullpen" and team lunches had a big impact on making work enjoyable. Fun chats when things were slow and great collaboration when things got challenging. - Work/life balance: Steve works hard to protect employees' work/life balance. The company has great policies preventing customers from expecting after-hours support as the norm. The on-call rotation for emergencies was manageable - the team is large enough and call volume low enough that this was rarely an issue. The team is also great about swapping schedules when needed. Do discuss whatever the current rotation and comp policies are because I've heard some places do it differently.