The first red flag was when the director electronically signed my in processing paper work at his desk before I read any of the documents. It shouldn't really be a surprise because he directed us to sign for the customers on the iPad during sales. They ran the interview like they try to sell to their customers. They went over information very quickly and pulled back the offer to get you to accept it when you're at "peak impulse". During the interview they said that the company pays base pay and salary, which is technically true but they left out the part that you receive one or the other based off your sales not both. I was told $400 a week, but in reality it is only $10 an hour and you will not be scheduled anywhere near the 40 hours to make that much. The director said most people only make base pay for 2 weeks until commission hits, but his assistant manager repeatedly said it takes about 4-6 weeks to start earning commission. You do not receive commission when you make a sale, but instead when the installation occurs. I ended up taking a position for less than half of the compensation of my previous salary due to the quick high pressure interviews. It is impossible to plan your schedule because you will work at least 6 days a week. The weekday schedule comes out between 7:00 pm-8:00 pm Sunday night and the weekend schedule comes out after 8:00 pm on Friday night. Working for ProTenn was the worst decision I ever made. I was told by multiple supervisors "You don't need sales experience" or "You're here to be a manager not to sell" but the entire position is dependent on sales. You will get zero health benefits. The Brentwood Costco location is not provided with a WiFi hot spot so employees are expected to use their own cell phone data. I am an Army combat veteran and due to the decrease in salary I am probably going to lose my house and car. I never had to call the Veteran's Suicide Support Line before I took this position but I have used it twice in the month that I worked there. Even after bringing all this up to my supervisor I was terminated in the middle of the week. They would rather be short staffed the week of Thanksgiving (busiest shopping week of the year) than try to help an Army Veteran succeed.
