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      Planet Home Lending

      Engaged employer

      Planet Home Lending Reviews

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      4.4

      90% would recommend to a friend

      (273 total reviews)
      avatar

      Michael Dubeck

      92% approve of CEO

      90% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      4.5

      Culture and values

      4.5

      Work/Life balance

      4.5

      Senior management

      4.4

      Career opportunities

      4.3

      Compensation and benefits

      Planet Home Lending has an employee rating of 4.4 out of 5 stars, based on 273 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Planet Home Lending employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      273 reviews
      5.0
      2 May 2026

      Supportive culture but demands long hours at times

      Condition coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Almost every manager is incredibly supportive and the culture is very team oriented. Thankfully it is not one of those forced "we're a family here" toxic workplaces, but like actually just feeling a natural comradery with everyone just from the many different team chats and department-wide chats and email help-lines there's always someone you can go to for help. Not overly corporate-speak heavy, most people just talk like normal humans, very refreshing for a "corporate" type job. Every loan is like a puzzle, and if you like puzzles you'll love this job, it's rewarding to finally get a difficult loan to close.

      Cons

      While there has been no mandatory OT so far, often it can feel like if you don't stay late a few times a week you'll fall behind, though I think that may just be the nature of the job, not inherent to PHL.

      avatar
      Planet Home Lending Response
      2w
      We’re thrilled to hear about your positive experience! It’s great to know our supportive culture and teamwork have had a positive effect in your work life. Your feedback on workload is appreciated, and we’re always looking for ways to improve. Thank you for being a valuable part of our team!
      3.0
      18 Mar 2026

      Good company but has faults

      Customer service representative i
      Recommend
      CEO approval
      Business outlook

      Pros

      work from home, equipment provided good schedule, opportunity for overtime, pay is 15th and last day of mth, w/ remote stipend lots of paid holidays off and early release days

      Cons

      Training is not on par w/ what is expected once you hit the floor. QA is not consistent; often don't know about changes until they ding you. incentive is barely there and if dept as a whole does not meet, everyone loses out..annual reviews take mths to be done if you have an emergency, like kid in accident, you still get a ding against you,

      avatar
      Planet Home Lending Response
      2mo
      While this is difficult feedback to hear, we will share it with leadership as we work to make Planet a great place to work. Thank you for sharing your experience.
      4.0
      18 Mar 2026

      Pay is good, workload heavy but

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pays Salary, OT, Commission and matches 401k - 4%. Good health benefits. Upper management was great.

      Cons

      Direct management in my department was new, somewhat immature. But like most companies, they have great people and not so great people. Heavy on left-wing politics and morale was low.

      avatar
      Planet Home Lending Response
      2mo
      Thank you so much for taking the time to not only share what we’re doing right, but where we can improve. We’ll pass along that feedback to leadership. We’re so glad you shared it.
      Viewing 1 - 3 of 273 Reviews
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      ReviewsPlanet Home Lending reviews

      Glassdoor has 285 Planet Home Lending reviews submitted anonymously by Planet Home Lending employees. Read employee reviews and ratings on Glassdoor to decide if Planet Home Lending is right for you.