Does Pens.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Pens.com employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pens.com. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Pens.com?

48% of Pens.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pens.com 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Pens.com?

Account Manager (34) , Sales Representative (23) , CRM (15) , Customer Service Agent (14) , Telesales Agent (14) , Customer Service Representative (13) , Sales (11) , Sales Agent (10) , Customer Relationship Manager (9) , Sales Account Manager (8) , CRM Manager (6) , Customer Service (6) , Inbound Sales Representative (5) , Marketing (5) , Production Operative (5)

What are the pros of working at Pens.com according to real employee reviews?

"Most people are friendly and work well with others." ((in 26 reviews)); "I enjoyed the craic between workmates and salary was good too" ((in 24 reviews)); "pay is good in comparaison to other similar companies in Tunisia" ((in 18 reviews)); "Nice colleagues in a multinational company." ((in 12 reviews)); "Benefits are good." ((in 8 reviews))

What are the cons of working at Pens.com according to real employee reviews?

"Same repetitive problems from bad management and old machines." ((in 44 reviews)); "My manager has been extremely rude and unprofessional towards me." ((in 12 reviews)); "She replaced anyone who knew what they were doing and actually cared about employees with her unqualified favorites." ((in 8 reviews)); "Alot of favoritism basesd off of higher management." ((in 7 reviews)); "upper management sends 3" ((in 6 reviews))

What are employees saying about Pens.com redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pens.com redundancy and their outlook for job security at Pens.com in 2026.

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Pens.com

Pens.com reviews about "pay"

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38% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Work/Life balance

2.9

Culture and values

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Reviews by job title

56 reviews

2.0

15 Jan 2024

Restructuring before Christmas

Crm agent

Recommend

CEO approval

Business outlook

Pros

WFH, Good Supervisor, good starting position as CRM agent

Cons

Bad pay, Restructuring right before Christmas, Sending late salary, Fighting for customers,

2.0

8 Aug 2025

average place to work at

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

pay is good in comparaison to other similar companies in Tunisia there's growth withtin the company

Cons

bad management enviorement can be toxic at times

5.0

13 Jan 2023

busy

Customer service

Recommend

CEO approval

Business outlook

Pros

busy during busy season but good pay

Cons

not great managers. night shift

4.0

13 Jun 2023

Decent place

General operative

Recommend

CEO approval

Business outlook

Pros

Not bad pay, friendly environment

Cons

Shift work, no progression there

3.0

1 Jun 2024

Great Place to work

Sales representative

Recommend

CEO approval

Business outlook

Pros

Good Benefits Supportive Environment Fun Environment

Cons

Little to no room for growth Pay increases are below average

3.0

17 Mar 2023

Good people, bad structure

Content writer

Recommend

CEO approval

Business outlook

Pros

The people are good and teams look out for eachother.

Cons

The pay isn't great, the benefits are worse, and the management is just all over the place.

4.0

3 Apr 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Pay, close to home, good insurance

Cons

Very busy. You deal with upset people all day.

3.0

18 Feb 2023

Ok

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good colleagues Weekly pay No overtime

Cons

Not quite competitive salary Unstable business

4.0

28 Mar 2025

Fast-Paced Workplace with Growth Opportunities but High Pressure

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Competitive Salary & Bonuses – Offers decent base pay with performance-based incentives. Multilingual & International Environment – Great for language speakers and cultural diversity. Training & Skill Development – Provides training sessions for sales, customer service, and product knowledge. Job Stability – A well-established company with consistent business. Employee Discounts – Discounts on customized promotional products. Opportunities for Growth – Internal promotions available for high performers.

Cons

Repetitive Tasks – Job can become monotonous, especially in customer service roles Strict Performance Metrics – Employees are often monitored for call/chat times, sales targets, and productivity.

2.0

17 Jan 2024

TA agent NPL

Telesales agent

Recommend

CEO approval

Business outlook

Pros

Remote work is possible here

Cons

low pay Weird company to work for

Viewing 1 - 3 of 56 Reviews

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Pens.com reviews about "pay"

Ratings by category

Reviews by job title

Restructuring before Christmas

average place to work at

busy

Decent place

Great Place to work

Good people, bad structure

Great place to work

Ok

Fast-Paced Workplace with Growth Opportunities but High Pressure

TA agent NPL

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