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      Pens.com

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      Pens.com Customer Service reviews

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      3.6

      90% would recommend to a friend

      (5 total reviews)

      Peter Kelly

      100% approve of CEO

      59% positive business outlook

      Ratings by category

      4.8

      Diversity and inclusion

      4.4

      Work/Life balance

      3.9

      Culture and values

      3.7

      Senior management

      3.6

      Compensation and benefits

      3.4

      Career opportunities

      Reviews by job title

      5 reviews
      3.0
      1 Dec 2025

      Customer service

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues, canteen was big enough

      Cons

      A little bit low salary

      4.0
      29 Oct 2023

      employee friendly

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      employee friendly, enough training, worldwide. To be hired, not much experience is needed.

      Cons

      for customers, it is not a very friendly service. You need to handle lots of claims.

      5.0
      13 Jan 2023

      busy

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      busy during busy season but good pay

      Cons

      not great managers. night shift

      Viewing 1 - 3 of 5 Reviews
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