Pegasystems Reviews

3.8

69% would recommend to a friend

(2,362 total reviews)
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Alan Trefler

81% approve of CEO

70% positive business outlook

Pegasystems has an employee rating of 3.8 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pegasystems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
1 Aug 2022

Incredible Technology to Sell

Recommend
CEO approval
Business outlook

Pros

It's great kit to sell. Competitors can't come near it.

Cons

Resources to support sales activity is thin on the ground.

5.0
1 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Great CEO gives good culture

Cons

Teething problems getting to the next level. Marketing is weaker than I would like.

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Pegasystems Response
5y
Thank you for taking the time to leave a review. I’m pleased that you have experienced a positive culture at Pega. I appreciate your insight as we are always looking for transparent and open feedback. -Sandra, People Business Leader
2.0
9 Jul 2019
Recommend
CEO approval
Business outlook

Pros

You wanted to be _James Bond_ but failed the CIA or NSA exams? No worry, Pega is the best place to work as a Secret Agent. LIKE 007, YOU LIKE TO LIVE DANGEROUSLY? ✅ Great. As a Solution Consult, you will be able to live on the edge. You will enjoy waking up a couple of hours before a client meeting and find out that something in your demo no longer works and you will have no way to escape. LIKE 007, YOU LIKE WORKING WITH DANGEROUS WEAPONS? ✅ Great. Just in time for your mission, you fixed a dangerous bug by rebooting the Pega server. Now you are excited because thanks to "Pega First Use Assembly aka FUA" (google it), the demo will be so sluggish after the restart that you will be able to use the same licensed-to-kill-deals cards, "don't pay attention to the slowness, it's due to our internal cloud" or "the server is far away" or "our customer-facing cloud is more robust" LIKE 007, YOU LIKE WORKING WITH OTHER SECRET AGENTS? ✅ Great. The CEO does not behave like a real CEO. He must be a double secret agent. You will need to follow a very intense training to be able to answer questions from the CEO. Make sure you wear your bulletproof vest. The questions will stun you. Like in your spy training, visualize the scene and the enemy. You are demoing Pega CRM to a client with C-level and VP-level people and Alan (Pega CEO) asks you (it is an order by the way) "show them the clipboard (Pega's tool to show what's in memory). You're a secret agent remember, so act as if the question was relevant for the customer you are trying to sell to. LIKE 007, YOU LIKE WORKING ALONE? ✅ Great. You won't have to talk with Account Executives too much. Some account executives don't invite you to meetings. Then, on their way back, they call you "Hi, I told the client that we can do 100% of "buzzword". Can you confirm that's true?" Remember that you're a spy, don't ask what he or she means by "Pega can do 100% of "buzzword", just say "yes". That's what your commander/manager wants from you. LIKE 007, YOU LIKE KILLING DEALS? ✅ Great. You will be working with account executives who make up features during a customer meeting and you will enjoy figuring out how to explain to clients how Pega A.I. can read people's mind. Don't worry about your credibility, the opportunity will be eliminated. LIKE 007, YOU DON'T NEED BACKUP? ✅ You can kill 100 people with a gun with 6 bullets? Great, you are ready to be the next agent "Triple O"! Pretty soon you will be able to test your heart's capacity. AE #1 has dropped a massive RFP on your lap while your left hand is creating the slides for AE #2 and your right hand is debugging a PoC for AE #3 because the new SC (a year into the job) is yet to be productive with the secret weapon Pega. In any other weak spy agency, your handler would back you up. But not at Pega, agent "Triple O", in the Pega army, you'll have ample opportunities to die a hero. LIKE 007, YOU LIKE WORKING WITH SECRET LANGUAGES? ✅ Great. You will love that the Pega weapon documentation is written in a special language. We make it seem it's English but it's a brilliant trick. We make it arcane to prevent people from learning the weapon too quickly and from selling too much. Before you join the Pega army, make sure to review the secret documentation to validate if you are smart enough to be the next SC (agent "Triple O" ) LIKE 007,, YOU HAVE NO PARTNER AND CHILDREN? ✅ Great. This is the place for you. The Pega Product Team depends on you the "Triple O" (SC) to find and kill bugs. You will enjoy spending your evenings and weekends building and debugging your demos. P.S.: Don't try to find bugs in the demos presented at PegaWorld, they are decoys. They don't really exist (the demos not the bug :-). LIKE 007, YOU LIKE CLASS AND DON'T SWEAR? ✅ The CEO thinks is smarter than everybody and he likes to insult customers who are moving away from the Pega platform. No problem. You will have ample opportunities to differentiate yourself and show how you can take care of hostile customers.

Cons

LIKE 007, YOU LIKE WORKING WITH WOMEN? ❌ Too bad agent "Triple O"! The Pega army has very few women. Some of the ones who work in the field are great but those who work in the office are not real women. They are robotic clones of Alan the CEO. They act as carelessly and aggressively as him. LIKE 007, YOU FEAR DOUBLE-AGENTS? ❌ Be cautious agent "Triple O", there is a fifth column! Shh! They're listening. Between you and I, the code name is "HR". They act under the disguise of supporting talents but they don't actually have your best interest at heart and cannot be trusted. LIKE 007, YOU LIKE WORKING WITH SECRET WEAPON? ❌ The Pega weapon (platform) and all its accessories are so secret that there is no book about it. You will go through Pega Bootcamp and you will come out a warrior. But, only in the proprietary Pega weapon. If you dare to leave Pega, you will find yourself a weak soldier as your Pega knowledge will be useless.

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Pegasystems Response
6y
Thank you for taking the time to leave this review. I am sorry to hear you have had a bad experience at Pega. We would like to discuss this with you in more detail. Please reach out to me. -Hazel, Senior Talent Advisory Business Leader
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