PandaDoc Reviews

3.6

63% would recommend to a friend

(422 total reviews)
avatar

Mikita Mikado

69% approve of CEO

57% positive business outlook

PandaDoc has an employee rating of 3.6 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PandaDoc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

422 reviews
1.0
31 Jan 2024

Huge VC Funding Finally Caught up to Them

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Remote first and so far they're too cheap to try and force people RTO -Culture - real sense of team and working toward a common goal- was at one point the highlight, but that's gone now - The product itself while not the best available works and there's still a market for it

Cons

Burnout factory: They've been on a hiring/promotion freeze since early 2022- teams are spread extremely thin taking on departed and laid off staff's workload. Constantly increased expectations (due to pressure from the Board) that go unmet coupled with bigger workloads is leading to widespread burnout and overall a feeling that no one is succeeding and projects aren't ever finished, just expanded. Pay: They get away with paying lower experience/education people well below market rate. PD also doesn't pay as well in general as other tech, and while the people are smart and talented, sometimes you get what you pay for in terms of experience and turnover rate. High turnover: Seems to be a curse on many of the teams, a new director, manager, or vp comes in changes everything starts implementing new systems and then someone else is brought in 10 months later that has a completely different idea and starts implementing more huge systematic changes. The outcome: wasted time, resources, effort and investment from employees. An example of this is the 5+ different project management platforms that were used/implemented/onboarded/eventually abandoned by just my team that all did basically the same thing but different UIs.

2.0
10 Sept 2023

Masters in Failing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's some threads of decent humans buried within each team.

Cons

Instead of doing layoffs they're turning every team upside-down, setting targets based on the people they actually want left vs what they have now. They say they're embracing a culture of feedback and coaching, and put half the company on HR documented coaching plans to cover their butts when they fire people instead of doing layoffs. Their business practices are shady, saying “it's a start up” as an excuse for poor leadership, lack of clarity and focus, and basically those who worked during “start up” times are unwilling to change how things are done when companies grow up. A company with 500+ employees is not a startup, stop playing that card, it'll be your Achilles heel. HR leadership is erratic, immature, and flighty. Sales leadership is manipulative, disrespectful and chaotic. Ops are difficult to work with, Product team could care less what the customers want, CS has immature management without experience outside of the company, and Support leaders can't seem to stay longer than a year. You could have a great team but the exec team will create a constant state of change and choas that any resemblance of culture this place had was gone in January.

2.0
23 Oct 2023

Panda "Don't"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is a fantastic option for SMB businesses, with less than 200 employees looking for an alternative to Docusign (as long as you don't need any outside API integrations other than the 3 they support)

Cons

Constantly changing their messages internally to fit the rhetoric needed that month. Unstable/unsure where they are going up-market. No/limited product market fit for growth companies in the 100+ employee space. They pretend to value their "Panda's" but leadership really finds ways to skirt around & place the blame game by silencing employees who speak out. Leaders can't handle real feedback and hide behind their surveys.

Viewing 1 - 3 of 422 Reviews

Glassdoor has 449 PandaDoc reviews submitted anonymously by PandaDoc employees. Read employee reviews and ratings on Glassdoor to decide if PandaDoc is right for you.