Does PTC Phone Tech & Comm pay their employees well?

According to anonymously submitted Glassdoor reviews, PTC Phone Tech & Comm employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PTC Phone Tech & Comm. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at PTC Phone Tech & Comm?

81% of PTC Phone Tech & Comm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PTC Phone Tech & Comm 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at PTC Phone Tech & Comm?

Sales Associate (7) , Sales (4) , Sales Assistant (4) , Technician (4) , E-commerce (2) , HR Leader (2) , Manager (2) , Repair Technician (2) , Retail Sales Associate (2) , Sale Assistant (2) , Sales and Repair Specialist (2) , Store Manager (2)

What are the pros of working at PTC Phone Tech & Comm according to real employee reviews?

"Not stressful and good salary" ((in 5 reviews)); "Descent pay and adequate training" ((in 3 reviews)); "helpful colleagues, provided on job trainings" ((in 3 reviews))

What are the cons of working at PTC Phone Tech & Comm according to real employee reviews?

"management will always blame the sales staff instead of making positive changes." ((in 6 reviews)); "Pay is very average if you get into part time / full time" ((in 3 reviews)); "Communication has been an issue in the past but the employees who have been here for more than 2 years will know that improvements have been made in recent times and management have developed new procedures and more centralised applications to support this" ((in 3 reviews))

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PTC Phone Tech & Comm

PTC Phone Tech & Comm Reviews

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4.0

81% would recommend to a friend

(59 total reviews)

79% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Culture and values

4.0

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

3.6

Diversity and inclusion

PTC Phone Tech & Comm has an employee rating of 4.0 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PTC Phone Tech & Comm employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews

1.0

9 Sept 2021

I would not recommend to work here

Sales associate

Recommend

CEO approval

Business outlook

Pros

Job is easy Friendly co workers Pressured to hit target but still good and enjoying

Cons

Management doesn't have sympathy on the workers, if they don't like you they will sack you Power tripping of Management level to casual/part time employees Code of conduct is useless not being use by Management Very strict rules but even Management is not following No career path

PTC Phone Tech & Comm Response

Hi, We are sorry to see negative feedback, but at the same time, you're not wrong. Thank you again for your review.

1.0

19 Oct 2022

How are they even allowed to trade in Australia?

Mobile phone repair technician

Recommend

CEO approval

Business outlook

Pros

I have nothing good to say about my experience with this company.

Cons

- Payslips continuously late. - Falsely advertises and charges customers for OEM quality repair but does not provide all required OEM parts or the tools required to do it correctly. - Tampering with break entitlements and award conditions / wage theft. - Illegal issuing of cash refunds on bank credit transactions. - Speaking up makes you a target of management and disciplinary action.

PTC Phone Tech & Comm Response

Really insightful comments. Thank you!

1.0

14 Mar 2023

Poor manager leads to poor outcome

Sales

Recommend

CEO approval

Business outlook

Pros

Not too much as I recall.

Cons

Not a decent company as they get used to lying. From top to the bottom. This company encourages deception. Their only concern is sales figures. They set up various sales traps and legal clauses for this purpose. There is a high turnover rate because many employees do not want to continue when they discover these unethical practices. However, the managers are still the same managers and the ideas are still the same ideas. Deception continuing.

Viewing 1 - 3 of 59 Reviews

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Jobs at PTC Phone Tech & Comm

Customer Service & Operations Administrator (Mandarin Speaking)

Australia

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Customer Service Consultant

Customer Service Consultant

Customer Service Consultant

Customer Service Consultant

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Ratings by category

Reviews by job title

I would not recommend to work here

How are they even allowed to trade in Australia?

Poor manager leads to poor outcome

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