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      PTC Phone Tech & Comm

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      PTC Phone Tech & Comm Reviews

      4.0

      81% would recommend to a friend

      (59 total reviews)

      79% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Culture and values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      3.5

      Diversity and inclusion

      PTC Phone Tech & Comm has an employee rating of 4.0 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PTC Phone Tech & Comm employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      59 reviews
      2.0
      31 May 2026

      Needs Better Systems

      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is pretty chill, good for a second job.

      Cons

      The micromanagement and daily operations here are highly inefficient. To simply clock in, you have to open the entire store, drawer, and safe just to get the company iPad. Shifts are scheduled poorly expect a mandatory 1-hour break for a short 4-hour shift, which just wastes your day. Worst of all is the heavy camera surveillance. Management tracks your breaks to the minute via camera, meaning you have to flat-out refuse to serve customers if they walk in during your break time. If you try to do the right thing and serve them, your break gets cut short with absolutely no flexibility.

      5.0
      19 Nov 2025

      A Fast-Growing, People-Focused Business with Huge Potential

      Hr leader
      Recommend
      CEO approval
      Business outlook

      Pros

      A genuinely supportive culture where our values — Challenge, Sincerity, Simplicity, Teamwork and Trust — are lived, not just stated. Strong momentum across the business, with plenty of opportunities for people to grow, step up and expand their capability. A dynamic environment that celebrates innovation, encourages fresh ideas, and rewards those who take initiative. Leadership is approachable, open to feedback, and committed to building a workplace where people feel valued. Great collaboration across Retail, Warehouse, Repairs and Head Office — teams rally together and get things done. Clear mission and direction, with a focus on reducing e-waste, improving customer experience, and leading the industry. Recognition is taken seriously, and high performers are genuinely celebrated.

      Cons

      Rapid growth means change can move quickly, which may be challenging for those who prefer a slower pace. Some systems and processes are still evolving and can be refined further to support scalability. Peak periods can create communication pressure between departments, though improvements are ongoing. A few areas remain stretched at times, requiring continued focus on resource planning.

      4.0
      13 Sept 2025

      A well-managed chain retail company

      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      with a harmonious team atmosphere, proper training, and mature systems, minimizing errors due to imperfect processes.

      Cons

      High requirements for individual communication and problem-solving skills."

      Viewing 1 - 3 of 59 Reviews
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      ReviewsPTC Phone Tech & Comm reviews

      Glassdoor has 73 PTC Phone Tech & Comm reviews submitted anonymously by PTC Phone Tech & Comm employees. Read employee reviews and ratings on Glassdoor to decide if PTC Phone Tech & Comm is right for you.