POPSUGAR Reviews

3.4

59% would recommend to a friend

(200 total reviews)
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Brian Sugar

67% approve of CEO

42% positive business outlook

POPSUGAR has an employee rating of 3.4 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The POPSUGAR employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

200 reviews
1.0
6 Sept 2018

POSITIVE? PURPOSEFUL? PLAYFUL?

Recommend
CEO approval
Business outlook

Pros

The opportunity to work with like-minded people, that you can bond over pop culture with. A great snack selection (until it was gone) Company phones/reimbursement plant Well-known brand, so you're able to make a lot of external connections with brands and celebrities

Cons

You're always expected to be "excited" about working at POPSUGAR and for anything that the brand is doing. If you call out any issues or potential problems you're often struck down with a passive aggressive email crafted by someone from the Editorial Management Team, which is funneled to your direct manager. Although they claim to care about POPSUGAR "values", those only represent what Brian and Lisa Sugar are interested in at the moment. There are many issues with diversity and sensitivity, and issues are often brushed off by empty promises and apologies...and lots and lots of tokenism. Time after time, POPSUGAR has had scandals due to really insensitive and racist content that goes live on the site. The leadership team's solve? Pretend it didn't happen and say "they have it under control". There's zero transparency about the business. Results are inflated and presented in a cult-like all hands meeting, where you're subject to bad jokes and cringe-inducing comments from Brian Sugar. The moment you stop drinking the POPSUGAR Kool-Aid (potential ad partner?) is the moment you become a "problem" within the company. I personally had a great career trajectory at POPSUGAR, and was able to take on a lot of fulfilling projects. My work was often praised and I was involved in a lot of important strategy conversations. Sadly, I was always underpaid and was never given a proper growth plan. When I inquired about this (multiple times) I would get the runaround, and end with an empty promise about growth and mobility the "next quarter". Despite my highs (and lows), I witnessed a lot of unfair treatment to other employees. Favoritism and nepotism are a key part of how the company is run. People are offered jobs, mobility, and promotions if you're close or related to the Sugars or any of their personal friends. The amount of "interns" we hired as a favor to a pal of the CEO is ridiculous. Most of the time these students weren't interested in the industry and were looking for something for their resume and an easy paycheck. The POPSUGAR Awards (a ceremony done yearly) is the equivalent of the Dundies, but worse because those awarded are obviously leadership favorites who have questionable ethics.

2.0
26 May 2016
Recommend
CEO approval
Business outlook

Pros

- Some teams have a great direction and real goals. Sales, Editorial and the Facilities staff are among those. - People at the lower levels are generally good to work with but are usually hired straight out of school so it can be difficult to get top talent that can contribute at a higher level. - If you can carve out a niche, no one knows any better than you so you can learn on your own and drive your own success - Location is good

Cons

Don't trust your management in either engineering team, or C level execs for that matter: Disrespect - Lots of passive aggressive behavior in day-to-day - General acceptance of CEO yelling at you instead of having a conversation - Have been told by senior staff to straight out lie to other engineers about goals and timelines Poor Leadership - Management ignores their own failure and gets passive aggressive instead of resolving issues - Standard practices for the tech industry are ignored and deemed too "new" to try out ("heard of this new methodology called agile?" -from Eng VP in 2015 Sexual Harassment - Sexual harassment is accepted (multiple "he was just drunk" type excuses from management) - High ranking individuals that create harassment issues in the first place are allowed to lead "sexual harassment training" - Individuals that have had way more than 3 reported instances of initiating sexual harassment are still working here Poor Compensation - Compensation far below market - Women get paid less on average (on engineering team) - When trying to negotiate a raise, I was lied to and told that raises only happen every two years Get a therapist if you're going to work here.

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POPSUGAR Response
10y
Thank you so much for the feedback. We take reports of harassment seriously. We are extremely alarmed by these reports and are investigating as much as we can with the information given. Please feel free to reach out to me directly with any additional details you'd like to share.
2.0
7 Jun 2016

Management & Compensation Issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast moving, keeps up with the current digital world. Stocked kitchen with lots of snacks/beverages

Cons

Lack of diversity Poor management team - Management is very checked out and often takes advantage of flex hours and work from home privileges. Management will put down other people in the office in front of others. They do not advocate for their team or try to help their day to day/relieve stress. They will not go out on a limb for their teammates. There is no positive reinforcement and constructive criticism in weekly mandatory management meetings. Management is all talk, no action. Issues are not taken seriously but instead are just added to a lost list of complaints. Work environment is very cliquey - Either you're in the group, or you're out. Those who are, appear to be very happy as they're in the inner circle. Those who are not, appear miserable. Inter-departmental relations are very difficult - employees are unwilling to help each other as it would create more work for themselves Very poor compensation in relation to current market and workload Favoritism in terms of offices - C level management is in SF office so this office gets the best treatment

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POPSUGAR Response
9y
Thanks for the feedback. I'd love to know more specifics about the manager you are speaking of so that we can make sure address your concerns. Please reach out directly so that we can help!
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Glassdoor has 239 POPSUGAR reviews submitted anonymously by POPSUGAR employees. Read employee reviews and ratings on Glassdoor to decide if POPSUGAR is right for you.