Outlier AI Reviews

3.2

61% would recommend to a friend

(669 total reviews)

Sean Byrnes

52% approve of CEO

37% positive business outlook

Outlier AI has an employee rating of 3.2 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Outlier AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

669 reviews
1.0
9 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Reasonable pay, remote work, flexible hours.

Cons

Biggest waste of energy I've ever had. Each project is unique and takes about 1/4 to 1/2 an hour to do the training for. Which you don't get paid for. Then, they put too many people on a project, which means you can get anywhere between 20 or 5 tasks before you get an empty queue, and the next project pops up. The cycle repeats. Communication is non-existent. They forward everybody from the 'support' zendesk to the slack channel, where mods may-or-may-not answer questions, and usually the answers are unsatisfactory or just stupid. Intelligence is barely functional here. The team leaders don't have the ability to change the projects or, seemingly, forward on reasonable suggestions to the people designing the tasks, and you can do a good job but get fired because some twit didn't understand the project or the context, or wasn't as good as you so saw errors where there were none. There is no feedback process, nor an opportunity to correct Wrong feedback. All in all it's a waste of time. Sometimes you can earn well, but the stress of it, and the dehumanising aspect of the work drains any incentive to care or to Do Well.

1.0
23 Apr 2026

Disorganized process

Recommend
CEO approval
Business outlook

Pros

Flexible schedule and remote work options. Tasks can be interesting when available, and the work itself is relatively straightforward.

Cons

The account review and management process is unclear and inconsistent. I was invited to complete tests and spent a significant amount of time on them, only to be told afterward that there were issues. Previous account suspension was also confusing — I followed the exact instructions given by support regarding which account to use, yet the system still flagged me again. Communication lacks transparency, and it often feels like accounts are being blocked too aggressively, even at the cost of affecting legitimate users.

Viewing 1 - 3 of 669 Reviews

Glassdoor has 2,669 Outlier AI reviews submitted anonymously by Outlier AI employees. Read employee reviews and ratings on Glassdoor to decide if Outlier AI is right for you.