Optimum 7 Reviews

4.0

72% would recommend to a friend

(24 total reviews)

Duran Inci

72% approve of CEO

70% positive business outlook

Optimum 7 has an employee rating of 4.0 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optimum 7 employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

24 reviews
1.0
3 May 2022

Not as Advertised

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location of the office was good Catered lunches once a week

Cons

Role was not as advertised - I was hired as an account manager but once I started working, all they wanted me to do was cold call leads. After a few weeks, the owner was not pleased that I hadn't brought in new business and let me go (on a Friday at 5pm!!) Owner is extremely temperamental and unprofessional Remote owner is out of touch No HR Expectations are impossible There is no morale. It's a revolving door of employees with very few exceptions. Management is there to serve the owner and company, not build a team or help employees.

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Optimum 7 Response
4y
Hello, We do not have Account Managers' cold call leads. We also have not hired any full-time Account Managers in the past 12 months. Therefore, we believe that you are leaving reviews for the wrong company. We will flag this review.
1.0
29 Apr 2019

One of the worst experiences I've ever had

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very friendly and helpful teammates

Cons

- Monitoring - Micromanagement - Unprofessional conduct - Unreal estimates (Estimates are not based on the projects, they're based on how much they can charge a customer which means you need to do some overtime to finish your tasks without getting anything) - Totally useless project management which doesn't work at all - They never ask you about projects and doesn't care about your opinions but want perfect results. - Neglecting the employees' wishes - They never keep their promises - They never upgrade or maintain your computer and force you to work with outdated hardware

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Optimum 7 Response
7y
Hello, Thank you for your review. I will try to respond. 1- Monitoring and Micromanagement: We do not monitor our employees. There are no cameras or computer monitoring software in our offices. I'm not sure what you mean by that. We do monitor the billables as well as the efficiency of our staff. We do not micromanage our staff. However, we do set objectives and expectations and follow through with them for personal and company growth. If you call that micromanagement, I will have to accept responsibility for always pushing ourselves and our team to do better. 2- Unprofessional Conduct: I'm not sure what this means. 3- Unreal estimates: Estimates are given based on averages we have for projects over a period of time. (Usually 18 months) If a team member is not able to finish a project within that time frame, he or she might need more experience or training, which we do provide. 4- Project Management: We use JIRA and Confluence as well as Podio for Project Management. If you contact me, I will be happy to share our processes with you as well as the average billable and efficiency for our current team members. 5- Opinions: We always want feedback and actually encourage it. I'm sorry that you feel this way. Please contact me and I will be happy to listen to your feedback since it is extremely important for us. 6- Promises and Wishes: Again, please contact me and I promise to listen, respond and do whatever I can to address the problem. 7- Computers: I was not aware of this. If you had contacted me, I would take care of this. I'm sorry you had a negative experience. We are not perfect but we are always working on getting better. I would appreciate if you could contact me in person so I can address your issues. You can email or WhatsApp me. Duran Inci CEO
1.0
3 Aug 2024

Toxic Work Environment

Recommend
CEO approval
Business outlook

Pros

There are some wonderful people in the company, they make a great effort to streamline internal processes as much as possible and there's a lot to learn.

Cons

Sadly the wonderful people in the company are severely held back from performing to the best of their abilities by the extremely toxic environment created by the CEO. As HR specialist I had regular meetings with multiple people on the management team and it is very clear they all feel underutilized, micromanaged, overworked and underappreciated. When I tried to bring this issue up with the CEO, he told me literally: "Don't ever bring issues like this up with me ever again". He told me that if anyone has a problem with his management style they should talk to him one on one. The problem is, and I've experienced this myself, when talking to him one on one, he will just talk over you, push his own narrative and tell you to just "follow his lead". And that if you can't communicate like this with him you "can not work together". While a lot of people there keep their issues with the CEO bottled up, I am not the person to do so. When I messaged him about something he did which I consider a severe breach of trust and asked him to reflect on it, he immediately made it clear through his messages that he had no intention of listening at all. When he tried to call me and I didn't answer (it was after working hours on a friday evening) he told me that if I don't call him back the same day, he would "accept my resignation". So I quit.

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Optimum 7 Response
1y
Thank you for sharing your feedback. We take every review seriously as we continually strive to improve as an organization. However, I feel it’s important to clarify a few points for transparency. At our company, we provide all team members with clear KPIs and expectations that align with our business goals. Unfortunately, in this case, there was a failure to meet those KPIs. Rather than focusing on the core responsibilities of your HR role, you frequently diverted attention to areas that did not align with your objectives or contribute to the company’s overall direction. As a result, the environment became more strained, not because of leadership, but due to your inability to focus on the tasks required of you. Ignoring key communications and disappearing during work hours directly hindered team progress. In any organization, but especially in a fast-paced for-profit one like ours, communication and accountability are essential. This isn't a government or nonprofit setting where opinions on "what should happen" take precedence over results. Here, we need to follow through on our agreed-upon direction and strategy. When I reached out to address these issues and you failed to respond during working hours, my message was clear: "Call me or send in your resignation." It’s easy to assign blame when things go wrong, but the reality is, responsibility and follow-through were consistently lacking on your part. We aren’t perfect, but without a solid plan and commitment to that plan, we cannot successfully operate or support our team. Accountability is non-negotiable in our organization. Going forward, we will continue to hire HR professionals who are dedicated to fostering a positive and productive work environment while meeting their responsibilities. We wish you success in your future roles. P.S: "Get out before the burnout hits you." The fact that you ended the review with this statement speaks volumes about the attitude you brought to the table. Respectfully, it’s a reflection of your approach to both the role and the responsibilities you chose to neglect. Sincerely, Duran Inci CEO
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Glassdoor has 30 Optimum 7 reviews submitted anonymously by Optimum 7 employees. Read employee reviews and ratings on Glassdoor to decide if Optimum 7 is right for you.