One Body Reviews

1) Below industry-standard salary (less than NHS base salary, with virtually no benefits). 2) No bonuses or financial incentive to perform at a high level. 3) No real senior practitioners (there are some practitioners with a senior title, but most of them have barely enough knowledge or experience to qualify for a band 6 NHS position). This means no mentorship and very limited opportunities to ask for clinical advice. 4) Management/directors (RB and KJ) are completely inept at communicating in a professional manner. Rather than organising meetings to discuss issues or take on feedback, they regularly send out passive-aggressive emails using inflammatory, disrespectful and often even threatening language (which doesn't achieve anything except to lower team morale). 5) Meaningless KPIs with zero focus on personal and professional development (rebooking rate, diary utilisation rate, cancellation rate, DNA rate). You are warned and asked to improve if your diary utilisation rate drops as little as from 90 to 85%, because the business relies on a high volume of patients (because they undercut their competitors with a below-industry standard price point). 6) Branding and marketing is aimed at portraying the business more as a massage parlour than a physiotherapy clinic. As a physiotherapist, you will regularly have clients who assume that you are a masseur/masseuse and are often surprised when they find out you are (or should be) a clinical practitioner first. As a result of the brand direction, physiotherapists working here will almost certainly do MORE MASSAGE THAN PHYSIOTHERAPY. 7) You are not provided with any IT equipment. This isn't necessarily a huge problem until you consider that all physiotherapists use their personal devices to store confidential patient information. There is no company policy or training on data governance/GDPR, which is very poor practice at best and completely illegal at worst. 8) Worst of all, the directors have no shame in openly promoting unethical clinical practice in favour of business growth. One of the company's core principles is "we do not discharge". Whenever you do discharge a patient, this is met with resistance from the directors and you will be questioned on why you discharged them. 9) No sick pay. If you are on prolonged sick leave, you get the statutory minimum and nothing more from the company.

Progression to leadership roles are limited - if that’s what you’re after.