OnPay Reviews

3.1

44% would recommend to a friend

(44 total reviews)

Jesse Burgess

64% approve of CEO

44% positive business outlook

OnPay has an employee rating of 3.1 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
2.0
9 Feb 2024

Bad

Recommend
CEO approval
Business outlook

Pros

Coworkers are Kind, pay is decent, and there are opportunities for Growth on some teams.

Cons

Onpay unfortunately is not a great place to work. Once they don't like you, they will make you want to Quit so they don't have to fire you. This company went on and on about how Well they are doing financially and then Quietly laid people off. HR is bad too, extremely gossipy about people's Personal business and talks down to People. Reach out to anyone who left, they all have Good reasons.

1.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

I met some amazing people working here.

Cons

At first it was a dream, and then it became a nightmare. OnPay really was a great place to work at one point, when they invested in their employees and encouraged personal growth. They were building a great product. Unfortunately, it's not that way anymore. OnPay is now "focusing on efficiency," which means that they are squeezing everything they possibly can from employees. They don't want to pay for enough people to actually be able to meet business needs. And god help you if they decide you're not "efficient" enough to keep working for the company--they'll force you to quit by making your job more and more horrible and then making up contrived reasons to fire you for "cause." Management is opaque and dishonest. There is no recognition for accomplishments because they don't want smart people who accomplish things. They want people who don't make any waves or challenge their authority or point out things that are done badly. If this means getting rid of people who've been loyal to the company for many years, so be it.

5.0
25 Oct 2018
Recommend
CEO approval
Business outlook

Pros

New to the world of payroll, I was initially intimidated to start at this company. Now-almost a year into employment at OnPay- I can confidently say that this company cares about its employees, invests in educating its employees, and promotes a strong work-life balance. You'll succeed here if you find the following items as pros: -The thrill of Sherlock Holmes-ing your way through a ticket and the satisfaction once you find a solution or workaround to a weird request or inquiry. -Working in a small start-up environment where your input is considered and valued. Everyone, including the CEO, knows you and your name. And your birthday cake preference (hellooooo ice cream in March!). -Nerding out about payroll- they assumed the costs for my FPC study materials and exam so I could add a professional certification to my name and knowledge base. -The sound of a competitive ping-pong game in the distance and the siren song of unlimited caffeine in the break room. -Taking a vacation. Whether it's a week on a sunny beach in Thailand or a 3-day staycation binge-watching Netflix, this company is just as enthusiastic about your well-being off the clock.

Cons

This may not be the best fit for you if the following apply: -Your ideal workplace reminds you of Groundhog Day- same tasks, same structure, never changing day in and out. Not knocking predictability if that's your thing. At OnPay, variety and adaptability are the spice of life. -You're overtime-averse. While overtime is not a regular facet of this job, in the world of payroll tax the end of the quarter and the end of the year are typically busier than other times of the year.

Viewing 1 - 3 of 44 Reviews

Glassdoor has 46 OnPay reviews submitted anonymously by OnPay employees. Read employee reviews and ratings on Glassdoor to decide if OnPay is right for you.