On Call Computer Solutions Reviews

The expectations for the role were fairly high relative to the compensation offered. While the company frequently emphasizes “operational excellence,” my experience did not reflect that standard internally. Training and onboarding were minimal. I repeatedly asked for guidance, clarification on processes, and opportunities to be included in team discussions or workflows so I could better understand expectations. Unfortunately, those requests were often met with silence or little follow-up, which made it difficult to align with the team’s approach. Rather than providing structured onboarding or feedback to help course-correct, the environment felt more reactive. Issues were not addressed proactively, and when concerns eventually surfaced they were treated as grounds for termination rather than opportunities for improvement. A stronger onboarding process, clearer communication, and a culture focused on coaching rather than fault-finding would go a long way toward improving the employee experience.

Very few people at the company actually have the technical knowledge base to competently perform their duties. HR will interview you for a position and, after you agreed to that position, demote the role and salary on offer, despite being "the best candidate they have found for the position". I'm a lady and I was fired because I asked to receive the same offer they were making to men for the same work. Management (excluding the security administrator) will try to tell you that whatever they put in front of you is "just work, without a role attached" and demand that you work above your role and paygrade, without any meaningful compensation. Azure project work is intentionally poorly managed and several project engineers have been actively not delivering the products and services that they bill clients for. Commission system is built in such a way that it incentivizes rushing through commission-eligible tasks, such as Azure builds and compliance assessments. If you raise a compliance concern, you will be fought tooth and nail to prevent it from being addressed. Lower management can be very condescending and places their ego ahead of the work that needs done.