Nuix Reviews

3.1

48% would recommend to a friend

(272 total reviews)

Jonathan Rubinsztein

50% approve of CEO

48% positive business outlook

Nuix has an employee rating of 3.1 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

272 reviews
1.0
22 Jul 2016

Worst Career Move I Ever Made

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is that I no longer work there. It's hard to conceive of a work place scenario with nothing good going for it, but Nuix somehow pulled it off.

Cons

This place is so bad I'd only recommend you take a job here if you're long term unemployed or a sadist. Even then I'd still consider taking my chances out on the streets first. The hobos out on the block would be less likely to stab you in the back. Honestly the people working here are simply the worst I've ever encountered in my professional life. Atmosphere in the office is abysmal. I've never worked somewhere so quiet and it's meant to be a sales office. You'd have more excitement in the city morgue with the stiffs. People communicate by whispering which only adds to the bizarre and unpleasant environment. There is zero culture to the place either and attempts to instill it are embarrassing. Once a month the entire office is forced to endure the dreaded "Lunch and Learn". This consists of spending your Friday lunch time in the office listening to someone describe in painstaking detail how they do their job. It is agonizingly boring and totally unnecessary to be forced to endure someone from accounts giving you a blow by blow run down of their eye wateringly mundane job. What they hope to achieve by this is anyone's guess. And the rest: -Sales cycle is far too long (years in many cases) -Marketing campaigns yield virtual no usable leads for the sales team -High staff turnover -Very unpleasant management -Staff flippantly being threatened with the sack -Opportunities passed over to senior sales reps not being worked -Very few deals closing -Wages are much lower than elsewhere -Zero hands on product training provided -Product doesn't fit cold call strategy as it is project based -Office resembles a cow shed (little to no heating in winter) Once I made up my mind to leave I could sit back and enjoy the spectacle that is Nuix. It was like being in a live action version of The Office complete with Ricky Gervais. When I gave in my notice I was never once asked why I was leaving. It's that obvious what's wrong with the place they don't even bother asking people on their way out the door for a reason anymore.

1.0
7 Apr 2020

Don't Come Here!

Recommend
CEO approval
Business outlook

Pros

None really--at one time the technology may have been good, but no longer the case. Lots of issues with the technology and competition is surpassing it by leaps and bounds.

Cons

Toxic culture--very backstabbing and run out of Australia, where the CEO and CFO try to undo each other constantly and innocent people get caught in the cross-fire. They do not like Americans so there are anti-American comments and jokes all the time during calls, in meetings, etc. This is a not a good company for women, no respect whatsoever for women and no promotions. CFO and CEO are super cheap and think that Americans are overpaid and have too many benefits...they claw back at every chance they get. They cut bonus payments recently. They recently fired about 100 people (and this started before the pandemic, so not all attributed to the pandemic). The Australians would like to move everything to the Philippines where labor is cheaper. Lots of people currently looking to leave, but can't find jobs. The senior management team and Board all very incompetent and don't know what they are doing. The company has no vision and they constantly hire and then fire employees, so no job security. Some people may be sheltered because their manager may be good and they don't deal with top management, but eventually everyone gets burned (once bad policies and initiatives are pushed down from the top to the bottom ranks). Don't be fooled by the promise of options or equity, which is totally worthless. Honestly, you can make more money and get better benefits by going elsewhere. You can probably get better job security at another company too, even during these difficult times. Only come to Nuix if you are SUPER desperate for a job and can't find work elsewhere. Good luck with your job search!

1.0
19 May 2021
Recommend
CEO approval
Business outlook

Pros

I worked at Nuix for more than two years but less than five years, and throughout my time with the company, I genuinely loved my teammates and the folks I worked alongside. There are some truly gifted, talented, and enterprising employees on the tech side. The SC organization used to be staffed with some of the brightest solutions engineers and consultants I've worked with in over a dozen years selling software in tech. However, talent management is an issue, and you could staff a top-tier pre-sales organization from the talent that has walked out of the door over the years. The US fed team is solid with wonderful leadership. They're a tight-knit team with who I enjoyed working with every chance I got.

Cons

Look, sales is an individual sport. You are responsible for your own success, not your company, not your team, not your boss, etc. Your success is dependent on you. Now that being said, as a sales professional, you need to decide as to whether a company is structured in such a way that you WANT to sell there. And Nuix is structured in a way that makes success very challenging. If you are interviewing for an account rep position, I wouldn't walk away...I'd run. Leadership: Executive leaders do not run Nuix with a strategic vision. The regional CEOs aren't full-fledged CEOs in that they run their businesses. In practice, they are the sales leaders. While all three regional CEOs are fine men in their own right, they are terrible leaders who consistently fail to properly set, manage, and execute sales strategies and objectives. The rate of attrition of sales reps and managers was whiplash-inducing! In addition, the SC team was micromanaged so that the SCs weren't working for maximum impact; they were scheduling and working in a manner that mirrored their rating system, thereby missing the mark. Those are MBA101 mistakes right there. Nuix had some wonderful people in the marketing team, but marketing is largely neutered. CEO of Americas was rather open that he was not a believer in marketing. As a result, there were no effective marketing campaigns, media appearances, or relative/flexible collateral during my tenure with the company. We attended events, but many of the events attended were shows well past their prime. The penny-pinching outlook towards marketing is hardly rare in software companies, but other companies leverage their marketing to some effect, but not in Nuix. As such, marketing exhibited a churn of employees onto and off its teams, similar to the sales org. There is ZERO effort at capturing market share in the investigations space. And that space is ripe for aggressive growth as users are largely frustrated with the legacy players in that space. Nuix gives enough lip service to say they're making a growth play, but it's all talk and no show. Technology: Nuix completely bungled their most exciting and groundbreaking product, a cybersecurity endpoint detection and response tool. That product was lightyears ahead of any of its competitors in that space, but Nuix's CEO, Rod Vawdry, appeared to do everything he could to sabotage the product's success. Nuix acquired an eDiscovery product, Ringtail, that was, by any metric, a poor buy. This was not a secret within the company and was frequently joked about and commented on by leaders in internal meetings and communications. Nuix's tech is solid, but the lack of vision will ensure Nuix continues to play second fiddle to Relativity in eDisco and third or fourth chair to OpenText in the investigations space.

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Glassdoor has 285 Nuix reviews submitted anonymously by Nuix employees. Read employee reviews and ratings on Glassdoor to decide if Nuix is right for you.