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      NetDocuments

      Engaged employer

      NetDocuments Reviews

      3.2

      53% would recommend to a friend

      (146 total reviews)

      Josh Baxter

      67% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.2

      Culture and values

      3.1

      Diversity and inclusion

      3.1

      Career opportunities

      3.0

      Senior management

      NetDocuments has an employee rating of 3.2 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      146 reviews
      1.0
      14 Nov 2022

      NetDocuments is a technology company that doesn't know technology

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are still some smart, dedicated people in the organization that really care about the company and it's employees.

      Cons

      NetDocuments management is a joke. They have no idea what they are doing, and they consistently spend too little money in Engineering to fix the many endemic problems that they have. Product Management does NOT trust Engineering, and it shows in many ways. Engineering has to come up with creative storytelling (lying) on certain tasks to be able to perform the most necessary refactoring to keep the product stable. They continue to make promises to customers that they don't keep. They would rather continue to ship new features than fix some of the many technological issues they have with their infrastructure. They recently laid off a number of people. This layoff seemed to be all about money and cutting cost, without any regard as to the knowledge or skillsets they were losing. This is just another company that is all about the all mighty dollar with no real regard for the people that work there.

      1.0
      10 Oct 2023

      Going down hill more an more every year

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free Lunch 2x week, 401K, HSA

      Cons

      Culture has been completely gutted. Stingy with merit increases. Fails to appropriately recognize hard work and commitment. Almost never promotes internally. 9 times out of 10 will opt for the fancy degree or resume from outside the company. Acts like they care about the employees, but clearly do not based on their actions and how they compensate. Has not felt like a company I could call family for years.

      3.0
      26 Jul 2024

      It wasn't fun anymore

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      What we built during over a decade that I was there was incredible! It was once a place that valued inputs and a place where everyone made a difference (unfortunately, that is all gone).

      Cons

      Changes at the CTO position and the subsequent leadership under the CTO has made Engineering and Operations a complete dumpster fire. The technology direction is fine, great even, but the methods of getting there are horrible. - People are commodities and "everyone is replaceable" which has killed morale and nobody is enjoying the work anymore. - Very little investment in what got the company to where it is. I was told "its amazing the company got to where it did under previous leadership" and "you all know you got to the size of company you did by complete accident". - Expectations are constantly undefined and moving targets. I was told I needed to "get used to" never meeting expectations. - The culture that the CTO embodies is that of corporate politics, bureaucracy and "make leadership look good" instead of inclusion, innovation and "make a great product" like it used to be. If you're thinking of joining a position in the CTO organization, think twice. Other departments seem to have better senior leadership, but Engineering and Operations, not so much.

      avatar
      NetDocuments Response
      1y
      Thank you for sharing your candid feedback. It's clear you were deeply invested in the company’s growth over the years, and we appreciate your dedication during that time. We're glad to hear that the technology direction is still strong, and sad to hear changes in leadership have led to such a negative shift in morale and work culture within Engineering and Operations. The concerns you’ve raised—regarding how employees are treated, undefined expectations, and a culture focused more on politics than product innovation—are disheartening. A supportive and inclusive environment is essential for both the well-being of employees and the success of the company, and it’s disheartening to hear that this is no longer the case in your experience. We take feedback seriously and will ensure it reaches the appropriate channels for further review. Thank you again for taking the time to share your insights and for your contributions to the company’s success.
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      Glassdoor has 151 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.