Pros
Superb coworkers (the people doing the actual work). The work itself is sometimes interesting.
Cons
The CEO inherited his position from his father who founded the company, and has made it obvious he isn't interested in actually running it because he has businesses of his own. Instead, he's brought on a bloated team of "managers" of varying levels of (in)competence: people who don't know the clients or the work we do for them. It's outside hires from other court reporting companies that do mostly depositions rather than the kinds of broad subject work we do (unresponsive, unhelpful, cause confusion with long-standing clients) or people promoted internally thanks to brown-nosing rather than actual competence (spends time gossiping, "in meetings", and making the workplace incredibly toxic). These "managers" have pushed out most of the people who actually knew what they were doing, and were responsive and supportive, over the past year or so, which just makes everything harder for the rest of us. Oh, and there's nothing competitive about the pay or benefits. If you think you might want or need a second job to make ends meet, schedules are so variable you'd have difficulty making that work.