Neal R. Gross & Company reviews about "management"

Too many to list, being completely honest. While the work itself may not be so bad, easy in fact, what's really awful is management here. This is where your career goes to die. Management does not care about anyone here but themselves and their own pocket. For example, we were told the week before Thanksgiving that the office would be closing for lack of work on Black Friday and if you didn't already put in PTO in advance, you were no longer allowed to put in PTO, you just had to stomach not getting paid for that day. No one cares about support staff here, even though support staff are the whole reason this company runs. You will be very hard pressed to find someone who actually cares, because everyone that does leaves. In my time here, which was less than a year, I watched multiple people (over 10 off of the top of my head) in supervisory positions as well as support staff walk out the door with little to no notice. The wrong people are put in higher positions, the wrong people get rewarded, people are overworked and severely underpaid. There are no bonuses, there are no annual raises, there isn't even really any upward mobility. They gaslight themselves into thinking that they're one of the top companies in the industry and have the ego of one, but they're just a blip in the radar. If you are looking to be hired as an Legal Operations Assistant, know that you will just be a court reporter with a fancy title being paid under the DC average. They actually tell you you're an LOA so that they can get away with that because technically, you're not a "reporter." Also, do not believe these recent good reviews you see on here. Management literally asked staff to post good reviews to bump their Glassdoor rating up. When staff said no or ignored their request, management went in and did it themselves. Do not work for these scammers.

The founder of the company retired and gave control to his son who has no interest in the business and no experience even though he would say otherwise. The new CEO (Son) then proceeded to fire or force out all employees with institutional knowledge of the business because they all demanded reasonable salaries and raises and he thought he could just hire his friends to replace them. There was limited room for upward mobility before the son took over but now there is none. I’ve watched this company change drastically due to the change in hands from the father to the son over the last 9 years. The company will hire you under one position title and then train and employ you as a completely different position without informing you ahead of time. Management has been replaced so often at this point that they no longer know their roles and just collect their paychecks while taking credit for the work of their employees who have been there years longer than they have but were never presented with the opportunity to even apply for the management positions. Management takes no responsibility for business outcomes or issues and will simply blame the prior management while offering no plan for correction. Ownership and management does not communicate even basic changes to lower tier staff until they have already affected either their work or pay leaving employees straggling to make ends meet at times, e.g. Government Shutdowns, Loss of Contracts, Client Dissatisfaction. Do yourself a favor and don’t even bothering applying because even if you get hired it likely won’t be for the job you applied to, it’ll be for less pay than advertised, and no one in management will care. This company will likely cease to exist in the next 5 years as they are so poorly managed and clearly on the decline.