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National Credit Recovery

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National Credit Recovery reviews about "manager"

60% positive business outlook

Reviews by job title

7 reviews
3.0
30 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I learned a lot of industry standard tools and software during my time here, I.e. Salesforce, Vtiger, TCN etc. The broad range of experience and fields I was exposed to in the short year that I was there was unprecedented throughout my professional career. A clean and open concept office, with a warm family like environment and culture. You'll make some lifelong friends here as I have. Good and strategic proximity to public transport / transport hubs

Cons

I had three irregularities with my pay while working here. During my first division transfer, I was promised to place on salary (Did not happen). I did overtime during Christmas due to financial need. I was not paid for OT hours and was offered a restructured work schedule in lieu of this (Defeated the purpose of doing OT in the first place). Despite my tenure I was unable to sucessfuly request and have vacation time scheduled (which I had earned, and other coworkers were given) When I had some illness in December however I was told it would be taken from my Vacation instead. During a transfer to first party collections half of my pay was missing without explanation. Apparently hours were not submitted and it took several emails and prodding for this to be resolved. Had significant difficulty acquiring paystubs in a timely manner, this has impacted me negatively (1 in particular still outstanding) and cemented some of my decision making on leaving the company. I have never encountered this degree of negligence in the work force before. If your managers don't have the maturity level to provide proper feedback, or respect to employees they shouldn't be holding that post in the first place. The adage that people don't' leave companies they leave managers applies here, and should provide an opportunity for reflection. Management posts should be conditional on both merit and performance. Implement self-corrective measures for this. These are hidden liabilities that hurt the organization in the long term I have signed 2 forms for benefits at this company. One when I was hired last summer another 7 months later when I was ill. No turn around. My follow up on this was met silence. When I was ill and absent, I was only asked whether I wanted to request an LOA or if I was resigning the individual who asked this knew about my subsequent request so I found this odd and a bit unprofessional. (So was the promise of benefits just a runaround?) Higher Management: Exempting one of the partners , Higher management needs to learn some basic emotional intelligence ,common courtesy and tact. I had one manager leave because of how she was engaged and spoken too. I too have had awkward exchanges with one in particular who could not even deign to introduce himself when asking me for results and updates. I found this arrogant and awkward. Form a rapport with your employees before you do this. It is not hard to do and it costs you nothing. I have since resigned from the company I am still awaiting a letter of employment for my new employer. No response or turn around thus far

4.0
27 Mar 2017
Recommend
CEO approval
Business outlook

Pros

I love working for NCRI, my coworkers make coming to work everyday fun. My managers make my job challenging and keep me busy which i enjoy. I wake up everyday wanting to come to work unlike other call centers i worked for. Very happy and hope to work here and grow with the company for many years.

Cons

I feel like our place of work could be cleaner - it would be nice if lysol wipes were provided for our desks and our bathrooms were cleaner.

3.0
13 Feb 2024

Pay

Recommend
CEO approval
Business outlook

Pros

Pay is above average versus other companies that do the same work.

Cons

You do more than stated in interview. Managers look for easy way out and you are left to blame for their lack of in leadership.

5.0
1 Jun 2018

Collector

Recommend
CEO approval
Business outlook

Pros

Lots of business! Easy to make commission! Managers actually like to see you succeed.

Cons

No restaurants near the location! You need to bring your lunch.

1.0
21 Jul 2020

Review

Recommend
CEO approval
Business outlook

Pros

alright environment as long as you work good

Cons

alot of bias managers No chance to be manager unless you stay long time no guarantee

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